Quality Assurance Associate- 1st Shift

KeHE Distributors, LLC•Romeoville, IL

4d•Onsite

About The Position

The Quality Assurance Associate supports warehouse operations by validating order accuracy, pallet integrity, and food safety compliance before products reach customers. The associate inspects trailers, warehouse locations, pallets, cases, and split-case totes to verify brands, varieties, quantities, and pallet construction. When errors are identified, the associate works directly with selectors and leadership to resolve discrepancies and rebuild pallets as needed. The role helps protect the customer experience, maintain inventory integrity, and support root-cause analysis to reduce repeat errors. All work is expected to align with KeHE’s Mission, Vision, and Values. This is a full-time, first-shift position scheduled Sunday through Thursday, 7:00 a.m. to 3:30 p.m. The work takes place in a fast-paced warehouse, including temperature-controlled areas ranging from -10°F to ambient and varying indoor and outdoor conditions. The role requires standing and walking for extended periods, climbing as needed, safely handling products weighing up to 50 pounds, and operating powered industrial trucks (PIT).

Requirements

High school diploma or GED.
At least one year of experience working with a Warehouse Management System (WMS).
Working knowledge of WMS systems, inventory accuracy validation, pallet construction standards, food safety requirements, and basic LEAN concepts.
Proficiency with MS Office and standard web-based tools.
Strong attention to detail, disciplined execution, schedule accountability, clear communication, and ability to work independently with minimal supervision.
Analytical problem-solving skills, adaptability to changing processes, and ability to support root-cause analysis through observation and documentation.
Ability to stand and walk for extended periods and climb as required in a fast-paced warehouse environment.
Ability to safely carry, lift, push, and/or move products weighing up to 50 pounds, including rebuilding and restacking pallets.
Ability to safely operate powered industrial trucks (PIT) and work in temperature-controlled environments ranging from -10°F to ambient, with varying indoor and outdoor conditions.

Nice To Haves

Additional training in quality, food safety, or warehouse operations.
Experience in food distribution, quality assurance, inventory control, or clerking roles.

Responsibilities

Inspect inbound and outbound trailers, locations, pallets, cases, and split-case totes to validate brands, varieties, quantities, and order accuracy.
Check pallet construction and identify mispicks, misplaced cases, and structural issues that could affect product integrity or the customer experience.
Work directly with selectors to correct errors, resolve discrepancies, and rebuild or restack pallets as needed.
Ensure food safety and quality standards are met.
Document issues and support root-cause analysis to help prevent repeat errors.