Quality Assurance and Compliance Monitoring Officer - Civil Division

CAE•Toronto, ON

9d•Hybrid

About The Position

CAE is seeking a Quality Assurance & Compliance Monitoring Officer for its Civil Division. This role supports the Global framework for a centralized Safety, Quality Assurance and Compliance Monitoring system to enhance overall levels of Safety and improve the quality of product offerings. The officer will manage and continuously improve regional/local Quality Assurance and Compliance Monitoring Systems, including Part 147/Maintenance training, to minimize corporate risk, maintain regulatory compliance, and identify operational and training risks. The position also involves assisting local training center leadership in ensuring high standards of quality assurance, compliance monitoring, and continuous improvement, and supporting regional heads and managers in implementing the Quality Assurance and Compliance Monitoring program to meet the company's strategic goals.

Requirements

Experience as a Qualified Quality Auditor
Knowledge of Quality Management systems, ISO9001, AS9100 and/or CMMI
Knowledgeable of ICAO, Transport Canada, FAA, CASA, EASA and other NAA regulations (as appropriate to region of assignment) relating to Quality Assurance, Training, and Operations.
Experience in establishing or coordinating a fully functioning QMS and CMS for Training Organisations or Airlines.
Must be able to analyze complex Quality Assurance, Compliance, Technical and Operational events and then develop and make sound recommendations that satisfy to the extent possible all stakeholders, including regulators, OEMs, operators, pilots, training organizations, etc.
Be a highly disciplined individual who delivers results on-time.
Is creative, innovative, and forward focused individual capable of helping drive strategic development opportunities to enhance customer satisfaction, efficiency and profitability.
Has excellent interpersonal and communications skills, both written and verbal, and the ability to develop strong working relationships at all levels both internally and externally.
Has a proven leadership skills and track record of working in a multi-cultural environment.
Is a self-motivated individual with high levels of dedication and commitment.

Nice To Haves

IOSA Audit Experience
Previous experience as a regulator overseeing Airlines and Training Organisations

Responsibilities

QMS & CMS local/center oversight, risk identification & mitigation, local & center coordination, and Regulator coordination.
Coordinate and execute the approved Global Annual Quality Assurance and Compliance Monitoring audit program to ensure ongoing Compliance with Regulatory and Corporate Standards.
Assist, where necessary, in managing and maintaining all industry approvals for the assigned areas and maintain certification compliance to the highest standards.
Communicate and coordinate with Regulatory Authorities, internal and external stakeholders on Quality Assurance and Compliance Monitoring matters.
Liaise with other center Quality Assurance and Compliance Monitoring personnel/Regional Heads of Quality Assurance and Compliance Monitoring to ensure continuous improvement of the system and harmonization of policies and practices, where practical, whilst maintaining compliance with the applicable NAA regulations.
Maintain a continuous feedback system to the Regional and Global Safety, Quality Assurance and Compliance Monitoring functions with regards to the performance and adequacy of the Quality Assurance and Compliance Monitoring elements of the integrated Safety, Quality Assurance and Compliance Monitoring system, ensuring that non-compliances are identified, root causes analysed, and the appropriate corrective/preventative actions are established.

Benefits

Job stability.
Defined Benefits Retirement Plan, Employee Stock Purchase Plan and Group RRSP.
An environment where your initiatives will be recognized and valued.
The opportunity to travel internationally.
The opportunity to work on a variety of projects on a multidisciplinary team.
The opportunity to represent the organization at external conventions and conferences
the possibility to work from home occasionally.
A dynamic and innovative environment.
Training and skills development opportunities.
Attractive employee benefits.