Quality Engineering Consultant

Cook Systems•Tampa, FL

2d•Onsite

About The Position

The Quality Assurance and Compliance Manager is responsible for establishing and implementing quality assurance and compliance processes within the IT organization. This role involves collaborating with IT leaders to develop a comprehensive quality maturity roadmap and plans for each IT functional area, ensuring that compliance and quality control standards are met effectively.

Requirements

Knowledge of systems lifecycle development.
Expertise in project management and quality management methodologies.
Familiarity with improvement methodologies and standards such as Total Quality Management (TQM), Six Sigma, and SEI-CMM.
Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent work experience.
A minimum of 7 years of IT and business experience, with at least 5 years in Quality Assurance.
2 to 3 years of audit or assessment experience.
Capability to provide strategic direction and integrated solutions for enterprise-wide quality engineering initiatives.
Ability to work on projects of high complexity and coach more junior technical staff.

Responsibilities

Establish and implement quality assurance and compliance processes for the IT organization.
Collaborate with IT leaders to develop and implement a quality maturity roadmap for each IT functional area.
Work with development, testing, and production teams to develop, publish, and implement software quality assurance plans.
Review progress towards the quality plans with IT leaders, technical teams, and customers, making necessary modifications.
Establish internal IT service quality control standards, policies, and procedures.
Monitor, evaluate, manage, and execute audit processes to ensure compliance.
Coordinate and facilitate quality assurance activities across projects with project managers.
Provide guidance and subject matter expertise to IT teams on QA methodologies and processes.
Direct improvements to the software development lifecycle process.
Document non-compliance issues and assist in their resolution.
Analyze and identify trends in IT performance metrics.
Design, monitor, and analyze performance metrics programs for quality improvement initiatives.
Conduct audits and develop corrective action recommendations based on findings.
Provide training on established processes and policies.