Quality Assurance Analyst (Temporay up to 90 days)
About The Position
Responsible for handling a variety of operational functions such as reviewing audit reports and participating in special projects. Responsible for reviewing and completing various operational and core system changes related to depository products, interest rate changes, fees waivers and charges to ensure the quality and client experience is kept at a high level. Performs client data integrity maintenance, verifying that client data is within the Banks specifications. Helps to ensure internal controls, policies, and mechanisms comply with standard industry practices, regulatory guidelines, and senior management’s recommendations and/or directions. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.
Requirements
- High School diploma or equivalent required
- Minimum of 1 year of banking experience.
- Demonstrates knowledge of, adherence monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).
- Ability to work in a collaborative, team-oriented environment.
- Strong verbal and communication skills.
- Advanced skills in computer operation; Microsoft Office suite
- Intermediate math skills; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
- Ability to work with general supervision while performing duties.
- High School diploma or equivalent required
Responsibilities
- Completes Product Changes, Fee Waivers, CD Renewals, and Rate Adjusters validating proper approval.
- Participates in all required Compliance training, either online or in house.
- Review and correct any account or product specification errors.
- Completes data maintenance audits, ensuring data integrity
- Complete Audit Reviews for different processes through-out Bank Operations
- Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
- Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any type.
- Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
- Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
- Performs other duties and projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
