Quality Assurance Analyst III 5203

Keesler Federal Credit Union • Biloxi, MS

4d • Onsite

About The Position

The Quality Assurance Analyst III is a senior-level quality engineering role responsible for leading testing strategy, execution, and quality practices across software development initiatives. This role is embedded within delivery teams and works closely with software engineers, technical program managers, and business stakeholders to ensure high-quality, scalable, and reliable solutions. The Quality Assurance Analyst III is responsible for designing and executing comprehensive test strategies, driving defect prevention, and advancing automation and continuous testing practices. This role emphasizes building quality into the development lifecycle through early engagement, strong collaboration, and proactive risk identification.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent combination of education and experience which demonstrates the ability to perform the functions of the position required.
• 5 – 8+ years of experience in software quality assurance and testing.
• Strong experience designing and executing test strategies across complex systems
• Advanced experience working in Agile/Scrum delivery environments
• Hands-on experience with functional, integration, and regression testing
• Hands-on experience with defect tracking and lifecycle management
• Hands-on experience with test case design and execution
• Advanced experience with test automation tools/frameworks (e.g., Selenium, Cypress, Playwright, or equivalent)
• Advanced experience with API testing (e.g., Postman, REST services)
• Advanced experience validating system integrations and data workflows
• Experience with tools such as Jira, Azure DevOps, or similar
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and lead QA efforts within delivery teams
• Proficient in the use of computers and standard office technology, including Microsoft Office applications (Word, Excel, Outlook, and Teams).
• Demonstrates the ability to interact professionally and respectfully with members, coworkers, and external partners.
• Communicates information clearly and effectively, both verbally and in writing, and listens attentively to understand questions or concerns.
• Maintains a courteous, cooperative, and service-oriented approach in a variety of work situations, including those involving differing perspectives or needs.
• Builds positive working relationships and contributes to a collaborative, inclusive, and member-focused environment.

Nice To Haves

• Financial services or credit union experience is a plus, not required
• Relevant certifications (e.g., ISTQB, Certified Agile Tester) are a plus

Responsibilities

• Define and implement test strategies for complex applications and system integrations
• Lead test planning efforts, including scope, approach, environments, and coverage
• Apply risk-based testing techniques to prioritize testing efforts
• Ensure quality is embedded throughout the software development lifecycle (SDLC)
• Design, develop, and execute manual and automated test cases
• Perform functional, regression, integration, and end-to-end testing
• Identify, document, and manage defects using tracking tools (e.g., Jira)
• Lead defect triage and collaborate with engineering teams to drive resolution
• Validate defect fixes and ensure production readiness
• Design, build, and maintain automated test suites where applicable
• Identify opportunities for automation to improve efficiency and coverage
• Integrate automated tests into CI/CD pipelines to support continuous delivery
• Promote shift-left testing practices to catch defects early
• Perform API testing using tools such as Postman or similar
• Validate system integrations across platforms, vendors, and internal systems
• Conduct data validation testing to ensure accuracy and integrity across systems
• Support testing of complex financial and transactional workflows
• Actively participate in Agile ceremonies (stand-ups, sprint planning, refinement, retrospectives), as applicable
• Collaborate with software engineers, Technical Product Managers, and business stakeholders to refine requirements and acceptance criteria
• Ensure testability of user stories and acceptance criteria
• Provide input into backlog prioritization based on quality risk
• Track and report on quality metrics (defect trends, test coverage, release quality)
• Provide insights and recommendations to improve product quality and team performance
• Identify gaps in test coverage and recommend improvements
• Drive continuous improvement of QA processes, tools, and standards
• Validate that solutions meet business requirements and member expectations
• Support and guide user acceptance testing (UAT) efforts
• Ensure solutions are production-ready, stable, and aligned with quality standards
• Evaluate user experience and recommend enhancements where applicable
• Ensure adherence to internal quality standards and development practices
• Support compliance with all Federal regulations including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC)
• Incorporate compliance considerations into testing strategies and execution
• Provide mentorship and guidance to junior QA analysts
• Assist in onboarding and training of QA team members
• Support cross-team QA initiatives and standards alignment
• Provide backup for team members where needed
• Other duties as assigned
• Responsible for compliance with all Federal regulations, including Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).

Benefits

• Medical, dental, and vision insurance
• Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
• Employee and Dependent Life Insurance
• 401(k) Retirement Plan with 100% match on the first 5% contributed by you
• Paid Leave
• Tuition Reimbursement and Competitive Scholarships
• Short-Term & Long-Term Disability Benefits
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior