ADMIN, QUALITY RLC- Mid Shift

Best Buy•Shepherdsville, KY

About The Position

The Quality Assurance Administrator monitors and evaluates inventory control processes and procedures, helping monitor inventory accuracy in Best Buy distribution centers, delivery pads, and service depots. The role uses established procedures to audit receiving, shipping, and warehousing operations. It also supports a positive customer experience by building relationships, showing empathy, and providing solutions. The administrator works with facility staff, managers, and corporate teams to identify inventory discrepancies, communicate concerns and recommendations, track audit results, and support progress toward resolution. The role also provides procedural, systems, and inventory-management training assistance to facility employees and helps keep work areas clean.

Requirements

  • Able to maneuver up to 75 pounds, with or without accommodation.
  • Able to stand, sit, and walk for long periods of time.

Nice To Haves

  • Proper training and certification on necessary equipment.
  • Two years of experience working in inventory, warehousing, or general office work.

Responsibilities

  • Help drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to customer needs.
  • Assist in monitoring inventory discrepancies, diagnosing problems, developing recommendations, and requesting inventory adjustments.
  • Measure, track, and report audit results to the Inventory Control Manager and Assistant Depot Manager.
  • Advise facility staff and managers regarding concerns, potential issues, opportunities, and operational recommendations.
  • Advise corporate Inventory Control, Retail, Services, and other departments regarding inventory discrepancies and progress toward resolution.
  • Provide training assistance in procedural processes, systems knowledge, and inventory management to facility employees.
  • Help maintain clean work areas by removing empty pallets, sweeping, and cleaning up boxes and other debris.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off, subject to applicable employment details and eligibility.
  • Certain roles may be eligible for incentive pay.
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