06 - Associate, Operations Quality
About The Position
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
Requirements
- Working knowledge of engineering and supply chain systems (e.g., SQL, TMDB, COBRA, BPCS, PDM).
- Knowledge of inventory management and supply chain planning processes.
- Basic programming skills.
- Strong understanding of documentation processes & quality systems.
- Strong understanding of ISO standards.
- Good analytical and problem solving skills.
- Ability to exercise good judgement in implementing change orders that affect pricing, costs, and manufacturing processes.
- Ability to effectively communicate with a wide variety of internal and external customers.
- Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Word, Lotus Notes, Excel and Documentation control systems, FrameMaker, Visio, HP-UX.
Responsibilities
- Creates, publishes, controls and constantly improves process documentation for the entire organization.
- Process documents define policies, procedures, systems, and business practices and provide employees with "operating manuals" which describe manufacturing operations, guide on-the-job training, and remind production operators of key "Make Sure Points".
- Obtains data/information from independent observation, consultation with technical staff, and a study of engineering notes, specifications and documents.
- Creates and maintains standard templates for the various types of process documents and associated information.
- Stores documents on-line in various databases (Matrix, QMX, Lotus Notes).
- Provides web links for all 2nd level documents that are referenced from the Quality Manual.
- Develops, maintains, and communicates a change management process that conforms to ISO standards.
- Initiates and participates in an annual review process to ensure data integrity and revises existing documentation to reflect process changes.
- Notifies appropriate personnel when new documents have been released and provides controlled copies when necessary.
- Guides ISO auditors through documentation, answering and/or redirecting questions.
- Acts as the lead auditor for Internal Quality System Audits.
- Plans, directs, performs, and reports the results of process, product, systems, supplier, and ISO quality audits.
- Performs independent, comprehensive reviews of the existence, correctness and effectiveness of standards and controls used to perform specific functions.
- Develops, documents, and monitors key processes such as the Corrective Action Process, Audit Process, etc.
- Provides consultation and training in the areas of Quality methods, SPC, Workmanship, PCA skills, standards, audit, etc.
- Hosts Customers, Government, ISO or other auditors by providing them necessary assistance in defining and translating quality requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
