Quality Associate

Four Hands•Buda, TX

13d•Onsite

About The Position

Four Hands is seeking a Quality Associate to ensure all products meet the company's high standards before they are delivered to customers. This role involves conducting detailed product inspections, collaborating with team members to resolve product issues, and directly supporting Four Hands' commitment to excellence, craftsmanship, and customer satisfaction. The company is a leading designer and wholesaler of furniture and décor with over 25 years of experience, recognized on the Inc. 5000 list and as one of Austin’s Top Workplaces. Four Hands invests in its employees, fostering career growth and celebrating achievements.

Requirements

1+ year of experience in warehouse/distribution center operations
High school diploma or GED required
Basic computer skills, including familiarity with warehouse management systems, Microsoft Excel, PowerPoint, and Outlook
Physical ability to lift up to 50 lbs independently and maneuver items up to 225 lbs with assistance
Willingness to work overtime as needed
Steel-toed boots or shoes are required during work hours

Responsibilities

Conduct thorough product inspections, document findings, and capture photos using warehouse management systems on computers and tablets.
Identify and report product issues, such as splits, cracks, dents, finish flaws, color inconsistencies, material defects, and packaging problems.
Utilize barcode scanners for accurate inventory management.
Operate a variety of tools daily, including hand tools, power tools, touch-up materials, and packaging materials.
Operate hand trucks, pallet jacks, and, if trained, forklifts or pickers to move products.
Unpack, rework, and repack products to their original condition as needed.
Accurately identify items on all paperwork, including customer orders, labels, manifests, packing lists, stock receipts, and bills of lading.
Assist with unloading and loading containers or trailers as required.
Other duties as assigned, in accordance with training and qualifications.
Uphold the Core Values and be a valuable member of the Four Hands Team.