Quality Associate

PCB Piezotronics, Inc.•Cincinnati, OH

1d•Onsite

About The Position

The Modal Shop delivers innovative structural vibration and acoustic sensing systems and services to test laboratories and manufacturing facilities around the globe. We offer a world-leading sound and vibration rental program, precision calibration systems, modal shakers, non-destructive test systems, and digital sensors, which are all designed to simplify testing for our customers. We’re a fun, fast-paced team based in Cincinnati, Ohio. With a focus on Total Customer Satisfaction for both our internal and external customers, we have strong and ongoing commitment to being a great place to work! The Modal Shop offers a highly collaborative, team-based atmosphere with (bonus!) a casual dress code. We celebrate successes with team-wide events, offer ongoing professional development opportunities, and bring out our Modal Spirit for the holidays and special events (we’re talking Chili Cook-Offs, The Modal Olympics, Cornhole Tournaments, and more!). Total Customer Satisfaction, for internal and external customers alike, is at the heart of our business and guides our interactions every day. The Modal Shop also provides all full-time team members with 100% employer paid medical premiums for you and your family. As a Quality Associate with The Modal Shop, you will support The Modal Shop’s quality program by assisting with the maintenance of accreditations, ensuring accurate certificates, high-quality products, and documentation according to international standards (ISO 17025, ANSI Z540, and ISO 9001). The Quality Associate will assist in maintaining the quality management system (MSQS) compliance and external accreditations. Provides Total Customer Satisfaction by delivering accurate, timely service that upholds product integrity and supports continuous improvement initiatives across the organization.

Requirements

High School Diploma or equivalent.
One to three years of experience in a manufacturing, quality, calibration or other related role.
Has some basic understanding or experience with international standards.
Ability to read and interpret technical documents and work procedures.
Effective written and verbal communications skills.
Access to “controlled technology” as defined in the Export Administration Regulations (15 C.F.R. §730 et. seq.) and “technical data” as defined in the International Traffic in Arms Regulations (22 C.F.R, Chapter 1, Subchapter M). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.

Nice To Haves

Associates in a technical or related field preferred.
Experience with international standards ISO9001, ISO17025, A2LA preferred.
Experience preparing materials for audits preferred.
Metrology experience preferred.

Responsibilities

Assists with the maintenance and organization of calibration records, certificates, and documentation in accordance with international standards (e.g., ISO 17025, ANSI Z540, ISO 9001).
Participates as a member of the QC Committee.
Assist in preparing internal and external audit materials and participate in audit activities as needed.
Support document control processes, including issuing new revisions and retiring obsolete procedures under guidance.
Assists in maintaining the quality concern system by tracking quality concerns, nonconformance and corrective actions and escalates findings to the QC Committee.
Assists with managing and maintaining quality metrics.
Participates in continuous improvement initiatives to enhance quality processes and company procedures.
Coordinates cross-functionally with internal teams related to quality.
Assists with LMS training documentation and recordkeeping.
Performs other related duties as assigned.