Quality Associate, Clinic Overhead, Full Time, Day Shift

Adventist Health • Ukiah, CA

2d • $24 - $30 • Onsite

About The Position

Maintains responsibility for auditing all registration charts. Coordinates the implementation and maintenance of departmental information system. Documents, implements, and tests existing programs, reports, and dictionaries; coordinates upgrade enhancements to existing program.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Electronic medical records experience: Preferred
• Data analysis and database experience: Preferred

Responsibilities

• Registers patients using two patient identifiers in a timely and efficient manner. Validates demographics and obtaining Primary Care Physician. Obtain signatures on all appropriate documents. Delivers paperwork & armband/labels to unit/patient. Verifies financial information, selects appropriate financial class, follows EMTALA guidelines if appropriate. Follows up on incomplete patient information not given at time of service. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures.
• Verifies insurance using all sources provided. Obtains authorization for required services. Ensures proper documentation in RCI. Works closely with Utilization Management & Physicians offices to insure accurate data is available. Works carefully with attention to detail. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures.
• Collects co-pays & deductibles. Sets payment arrangements with patients. Estimates patients responsibility. Documents patients account notes appropriately, accurately and thoroughly in accordance with established policies and procedures. Offers appropriate Financial Assistance.
• Assures accuracy and completion of all demographic information and insurance information on the face sheet with special attention to the payer code and financial class. Accesses AETS and make all necessary corrections in relevant computer systems. Makes corrections online and generates new paperwork if necessary. Records individual registrars errors. Notify supervisor/ lead with errors for further training. Provides training and information on most common errors. Identifies trends and makes recommendation for improvement. Follows up with Workers Comp and third party payers.
• Accurately abstracts quality data from Medical Records. Enters quality data in the database in an timely manner. Meets all deadlines relating to submission of above data. Performs follow up on invalid data. Reviews quality data for accuracy and completeness with Quality Department.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree