Quality Assistant (50712)

St Anne's Family Services•Los Angeles, CA

1d•Hybrid

About The Position

St. Anne's Family Services is dedicated to transforming lives and communities by providing unwavering support to families from pregnancy to parenthood and childhood to adulthood. The Quality Assistant will provide administrative and clerical support for the Quality department functions, including contract compliance, quality improvement, learning & development, and board governance. This position will also support the agency's Continuous Quality Improvement (CQI) efforts through data entry and reporting.

Requirements

A minimum of a High school diploma with 4 years experience or Associate degree with 2 years experience, required
Experience in Microsoft Office, Excel, Zoom, Teams, web browser, etc.
Excellent verbal communication skills with program participants, visitors, volunteers, and employees.

Nice To Haves

Bachelor’s degree; degree in related field and/or work experience in the social service field preferred

Responsibilities

Support meetings as requested by Quality staff through coordinating logistics, documenting minutes, communicating next steps, and tracking follow-up items.
Act as an active note taker and synthesize notes for summary distribution as needed.
Oversee spending and ensure all documentation is completed for Quality department company credit cards in compliance with Finance processes.
Support accreditation, contract audits, and licensing activities by helping organize, preparing materials, etc. for submission deadlines and site visits.
Provide oversight of Quality staff supplies with organization, purchasing, and distribution.
Ensure adequate supplies/stationery and office equipment is maintained in compliance with inventory and finance processes.
Support learning and development activities through data entry, reports, monitoring and responding to inquiries submitted to the Learning email inbox, entering external training verification forms into Relias, and printing/preparing training materials.
Maintain department SharePoint site to maximize utilization and support organization.