Quality and Risk Lead

Government of Nunavut Recruitment•Iqaluit, NU

3h•CA$108,741 - CA$123,413•Hybrid

About The Position

Reporting to the Territorial Manager, Continuous Quality Improvement, the Quality and Risk Lead (Lead) is accountable for the implementation and advancement of a comprehensive quality and risk management program for the Department of Health (Health). The role maintains a future-focused perspective to develop proactive safety and quality programs that promote patient and cultural safety, and system effectiveness through data-informed strategies, stakeholder collaboration, and alignment with Accreditation Canada standards. This Lead uses available data, evidence, and best practices to make recommendations for healthcare systems changes in ways that are grounded in Inuit Qaujimajatuqangit (IQ) and support the strategic priorities of the Government of Nunavut. This position is designated as a remote work position and may be located outside of Iqaluit. Although the position operates remotely, the role requires periodic travel to Nunavut communities and regional facilities to support on-site reviews, incident analysis, accreditation activities, education, and relationship-building.

Requirements

Undergraduate degree in a Health-related field.
One (1) year Quality and/or Risk Management experience in a health services environment.
Willingness and ability to complete training courses such as the Incident Analysis and Proactive Risk Assessment (offered by the Institute for Safe Medication Practices Canada)

Nice To Haves

Master’s degree is considered as an asset.
Currently enrolled in or having completed a Health-related Quality Improvement and/or Risk Management program from a Canadian educational centre is also an asset.
Registered Nurse designation or other health professional registration is an asset.
Fluency in more than one of Nunavut’s official languages would be considered an asset.
Knowledge of Inuit communities, culture, land, Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets.

Responsibilities

Supporting the development, implementation, and monitoring of a territorial Continuous Quality Improvement program grounded in IQ principles and evidence-informed methodologies such as LEAN, A3, Plan-Do-Study-Act, and Healthcare Failure Mode and Effects Analysis to improve processes and outcome.
Leading and coordinating clinical incident reviews using a system-based and culturally respectful approach.
Providing support and leadership to Health staff in accreditation readiness which includes planning, implementing, and monitoring of Accreditation standards, Required Practices and quality expectations across health centres.
Identifying policy guideline gaps related to quality, safety, and risk, and support the development or revision of evidence-based and culturally informed policies.
Analyzing and monitoring clinical and operational data, including utilization trends, safety events, and key performance indicators, to inform decision making.
Building collaborative relationships with staff, communities, Inuit Partners, referral centres, federal and territorial partners, and quality-focused network.
Supporting the development, implementation, maintenance, and evaluation of territorial portfolios in collaboration with jurisdictional and federal partners (e.g., Choosing Wisely Canada).