Quality and Performance Manager - COMCARE

Sedgwick County•Wichita, KS

9d•Onsite

About The Position

The Quality and Performance Manager is a high-impact leadership role driving quality, innovation, compliance, and continuous improvement across COMCARE’s Certified Community Behavioral Health Clinic (CCBHC) and Community Mental Health Center (CMHC) services. This position helps ensure safe, effective, person-centered care while meeting County, State of Kansas, federal, payer, accreditation, CMS, CCBHC, CMHC, and agency requirements. The Manager leads performance improvement, clinical quality, documentation integrity, risk management, compliance, training, and strategic initiatives that strengthen service delivery and organizational performance. Working with leadership, staff, affiliates, and stakeholders, the Manager turns data, audit findings, peer reviews, and frontline feedback into action. Responsibilities include electronic health record enhancements, quality and compliance reviews, policy and workflow improvements, corrective action planning, training, and required reporting. This opportunity is ideal for a strategic, solutions-focused professional who can improve the patient experience, reduce risk, support regulatory readiness across the organization, and advance accountability and continuous learning. Success requires sound judgment, critical thinking, collaboration, and the ability to respond to sensitive, high-risk, emergency, and compliance matters.

Requirements

Five (5) years of experience in a physical health or behavioral health setting, including supervisory experience.
Master’s degree from an accredited college or university in Social Work, Psychology, or another human services-related field.
Demonstrated knowledge of quality improvement principles, audit practices, regulatory compliance.
Ability to understand, interpret, and apply applicable state and federal regulations related to mental health, substance use services, HIPAA, and corporate compliance.
Ability to quickly build and maintain effective working relationships across teams, departments, and organizational levels.
Ability to engage in collaborative leadership and team-based problem solving.
Ability to communicate audit findings, performance concerns, and improvement recommendations in a constructive and professional manner.
Must hold current master’s-level licensure in good standing with the Kansas Behavioral Sciences Regulatory Board as an LMSW, LMFT, LMLP, LPC, or LP.
Valid US driver’s license without restrictions and current proof of automobile insurance.
Access to personal passenger vehicle to complete the driving duties of the position.
Must pass KBI, DCF child abuse check, DCF adult abuse registry, KDADS Nurse Aide and Criminal Record check, National Sex Offender Registry check, Office of Inspector General Exclusion Database check, and motor vehicle screens.
Must complete orientations provided by Sedgwick County and COMCARE.

Nice To Haves

Three (3) years of experience working in a Certified Community Behavioral Health Clinic, Community Mental Health Center, or similar behavioral health setting.
Five (5) years of supervisory experience, including formal experience administering performance evaluations, documenting performance concerns, and delivering disciplinary actions.
Clinically licensed by the Kansas Behavioral Sciences Regulatory Board as an LCP or LCPC, LCMFT, or LSCSW.

Responsibilities

Leads performance improvement, clinical quality, documentation integrity, risk management, compliance, training, and strategic initiatives.
Turns data, audit findings, peer reviews, and frontline feedback into action.
Enhances electronic health records.
Conducts quality and compliance reviews.
Improves policies and workflows.
Develops corrective action plans.
Provides training.
Completes required reporting.