Quality and Compliance Coordinator

Damar Services, Inc. • Indianapolis, IN

1d

About The Position

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives.Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years!
Ready to make a real difference?Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is currently seeking a Quality and Compliance Coordinator to join our team. The Quality and Compliance Coordinator is responsible for supporting the compliance, quality, fidelity, and outcomes of service through visual data review with a focus on Damar policy and procedure. The Quality and Compliance Coordinator will work cooperatively with all department staff to ensure licensing and state reporting compliance. The Quality and Compliance Coordinator is responsible for developing and participating in activities that promote communication, monitoring, and documentation of critical incidents.

Requirements

• High School Diploma or GED required
• Minimum 1 year of experience working with clients with developmental disabilities
• Proficiency with MS Office applications including: Word and Outlook
• Minimum age of 21 per licensure requirements
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment physical
• Favorably meet and maintain Damar’s background screening

Responsibilities

• Evaluates visual data via video observation to determine compliance with standards, expectations, and Damar policies and procedures
• Ensure violation notifications are communicated and documented
• Ensure heightened observation of staff compliance with the R.E.A.L. principles, unit ratio, and remaining alert
• Provides safety, security, and surveillance duties via vigilant monitoring and engagement
• Collects, collates, and reviews information entered into electronic health record regarding client incident documentation
• Supports program staff to ensure appropriate information is entered regarding client incidents
• Track ESI's needing completion/send morning ESI report
• Utilize incident reports to assist, ensure, or complete CPS calls and track CPS notifications
• Update new information on incident report, CPS, DCS notifications upon discovery
• Complete drafts and verify accuracy of incident reports

Benefits

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED