Quality and Accreditation Specialist

University of Illinois Urbana-Champaign•Urbana, IL

1d•Onsite

About The Position

The Quality and Accreditation Specialist serves as the operational lead for accreditation management, quality assurance initiatives, and policy administration at McKinley Health Center. The role maintains and develops systems that support and monitor accreditation standards, policies, quality monitoring, and quality improvement. The position coordinates accreditation preparation, reporting, site visits, ongoing compliance activities, and provider credentialing. It also oversees policy development and maintenance, including the policy management system and review schedule, and leads quality assurance and continuous improvement work through program reviews, assessments, performance measurement, reporting, and collaboration with stakeholders. This is a 100% full-time Civil Service 5002 - Program Coordinator position appointed on a 12-month basis. The anticipated schedule is 8:00 a.m.–4:30 p.m., Monday through Friday. The expected start date is as soon as possible after November 30, 2026. The budgeted salary range is $72,000–$80,000. The position works on campus with a diverse student population. Employees must provide proof of certain immunizations according to CDC ACIP recommendations. Work authorization sponsorship is not available.

Requirements

Bachelor's degree in Higher Education, Public Administration, Business Administration, Health Administration, Data Analytics, Organizational Leadership, or a related field.
A total of two years (24 months) of education, training, and/or work experience in accreditation, compliance, quality assurance, assessment, institutional effectiveness, data governance, or auditing.
Demonstrated experience developing reports, dashboards, and performance metrics.
Strong analytical, organizational, project management, and communication skills.
Ability to interpret regulations, standards, and policies.
Proficiency with data management and reporting tools.
Knowledge of accreditation and regulatory matters, quality improvement and assessment, compliance management, data analytics and governance, policy development and administration, project management, communication and stakeholder engagement, and organizational effectiveness.
Microsoft Office Suite proficiency.
Proof of certain immunizations according to CDC ACIP recommendations.
Work authorization sponsorship is not available.

Nice To Haves

Master's degree in a related field.
Experience managing accreditation reviews or audits.
Experience in policy governance and organizational compliance programs.
Knowledge of quality improvement methodologies.
Experience working in higher education, healthcare, nonprofit, or regulated environments.
Experience using business intelligence software, ideally Tableau.

Responsibilities

Develop and manage quality assurance frameworks and performance measurement systems, including the Peer Review process.
Identify opportunities for process improvement and operational efficiencies.
Facilitate program reviews, assessments, corrective action plans, and quality improvement initiatives.
Establish key performance indicators and monitor organizational effectiveness.
Promote evidence-based decision-making and continuous improvement.
Develop dashboards, reports, and performance metrics for leadership.
Analyze trends and outcomes to support strategic planning and organizational assessment.
Collaborate with technology and operational units to improve quality assurance practices.
Participate in the activities of the Student Affairs Assessment Committee.
Coordinate the development, review, approval, and maintenance of policies and procedures.
Maintain the policy management system and review schedule.
Ensure policies remain aligned with regulations, accreditation standards, and institutional priorities.
Facilitate stakeholder review and policy governance processes.
Communicate policy updates and provide education and monitoring regarding organizational requirements.
Lead accreditation preparation, reporting, site visits, and ongoing compliance activities, including provider credentialing.
Monitor changes in accreditation standards and communicate impacts to stakeholders.
Coordinate documentation, evidence collection, and institutional responses required for accreditation reviews.
Develop and maintain accreditation calendars, project plans, and reporting schedules.
Support and ensure the values of McKinley Health Center.