QUALITY ANALYST - REMOTE (Must reside in Minnesota)

Greater Minnesota Family Services•Willmar, MN

18h•Remote

About The Position

This position serves in a "Circle of Courage" © community with 4 core Values of Belonging, Mastery, Independence, and Generosity. The most important one is Belonging; where everyone feels that they are a significant part of their local team (they are listened to). This position will work with individual staff who may not be completing their case file documentation, and their self-managed team that each staff person is a part of, and the administrative team - Quality Analyst II, Clinical Coordinator and Program Coordinator within the organization to request assistance with staff who may be struggling with quality reporting so staff do quality work for the Greater MN Family Services mission. Monitor a significant level of data that ensures that staff's documentation is completed in a timely manner in Procentive (EHR portal) and other data reporting systems. Communicate directly and kindly with staff if there are any concerns with the above responsibilities of GMFS employees. Request assistance to support and guide staff in difficult situations that may arise in their performance so they may find ways to improve. This position may require you to be flexible with the work scheduled should a staff person need to talk about a concern at 8:00pm. Although this position is remote, applicants must have reliable transportation and be able to travel to Willmar, MN for periodic training, onboarding, or team meetings as needed.

Requirements

Must reside in Minnesota.
Strong proficiency in English, including the ability to read, write, and communicate clearly and professionally.
At least 5 years in a human service-related field with extensive background in effective communication, problem solving and detail oriented.
Must be able to problem solve issues effectively.
Must understand the importance of confidentiality in the workplace.

Nice To Haves

Bachelor's degree in a human services-related field, such as psychology, social work, human services/human development, sociology, child development/family services or related field is preferred.
Experience serving rural Minnesota communities.
Familiarity with the ethical, logistical, and cultural nuances of rural service delivery.

Responsibilities

Monitor a significant level of data that ensures that staff's documentation is completed in a timely manner in Procentive (EHR portal) and other data reporting systems.
Communicate directly and kindly with staff if there are any concerns with the above responsibilities of GMFS employees.
Request assistance to support and guide staff in difficult situations that may arise in their performance so they may find ways to improve.
Be flexible with the work schedule should a staff person need to talk about a concern at 8:00pm.
Travel to Willmar, MN for periodic training, onboarding, or team meetings as needed.

Benefits

Health Insurance — very good coverage
NICE Healthcare - provides you with direct in home or virtual medical visits to you along with 550+ prescriptions absolutely free.
Total Care Option - Save up to $8,000 on your family's healthcare costs
KiSxCard Program - Provides access to high-quality, low-cost surgery and imaging services.
Paid Time Leave which includes ‘Earned Sick and Safe Time’
403b Retirement Plan with one-to-one match after one year
Wellness Program to reduce health insurance costs
Generous Employee Assistance Program
Minnesota Paid Family and Medical Leave
Clinical Supervision to become a Licensed Therapist (LICSW, LMFT, LPCC) with a board-certified clinical supervisor.
Public Service Loan Forgiveness in working with a Nonprofit organization.
Self-Income Based Forgiveness Programs are available for Bachelor level and Master level graduates in working with a Nonprofit organization.
Life Insurance
Short Term Disability
Long Term Disability
Vision Insurance
Dental Insurance