Quality Analyst (level 3 or 4)

Northrop Grumman • Mesa, AZ

9d • $81,400 - $152,200 • Onsite

About The Position

Northrop Grumman Defense Systems is seeking an experienced Principal or Senior Principal Quality Analyst to join its Armament Systems business at the Mesa, Arizona site. The successful candidate will work in the Mission Assurance/Quality organization in a collaborative environment, promoting proactive teamwork. The position may be filled at Quality Analyst Level 3 or Level 4 depending on the candidate’s education and relevant experience. The role emphasizes quality planning, customer and supplier issue resolution, compliance with contractual and AS9100 requirements, and continuous improvement in manufacturing quality.

Requirements

• For Level 3: 9 years of professional experience in a Quality or Manufacturing environment; a bachelor’s degree plus 5 years of experience or a master’s degree plus 3 years of experience may be considered.
• For Level 4: 12 years of professional experience in a Quality or Manufacturing environment; a bachelor’s degree plus 8 years of experience or a master’s degree plus 6 years of experience may be considered.
• At least 5 years of experience with quality tools and analysis in a manufacturing environment.
• Knowledge of manufacturing processes including milling, turning, surface coatings, and electrical/mechanical assembly.
• Strong problem-solving, presentation, and technical-writing skills.
• Knowledge of quality principles and tools, including problem analysis, statistical tools, design of experiments, reliability, control charts, and other quality methodologies.
• Strong verbal and written communication skills with internal and external customers.
• Ability to travel domestically and internationally as required.
• Basic PC skills, including knowledge of Microsoft Office products.

Nice To Haves

• ASQ CQA, CQE, or Green Belt certification.
• Experience with TIPQA, Solumina, Costpoint, or SAP.
• Experience working with DCMA or other government agencies.

Responsibilities

• Work with Contracts to review Requests for Proposals and Quotations and develop QC/QA plans that meet customer requirements and provide quality direction for solicitations.
• Drive department quality deployment objectives and metrics, including warranty and Out-of-Box failures, and participate in efforts to improve performance against those goals.
• Ensure contractual and AS9100 requirements are communicated and executed within assigned programs.
• Interface with customer personnel and facilitate resolution of quality issues and concerns.
• Partner with Operations to initiate containment, investigations, and countermeasures to prevent defects from reaching internal or customer processes.
• Lead investigations and serve as liaison between internal functions and customers for root cause analysis, corrective action implementation, and resolution of customer complaints or field failures; develop solutions to prevent recurrence.
• Oversee and support service-part quality issues and warranty claims, coordinating with appropriate departments on supplier or internal design issues.
• Collect and analyze information related to quality specifications to ensure compliance with customer requirements.
• Generate technical reports documenting investigations and communicating issues and findings to other departments.
• Use statistical methods and root-cause problem-solving tools to analyze quality issues and standards.
• Provide input and recommendations for identifying and selecting improvement projects.
• Conduct supplier visits as needed, including on short notice, to support customer development projects, address quality or delivery issues, and perform root-cause and countermeasure activities.
• Recommend test and inspection equipment required to achieve quality objectives.
• Represent the site to customers and quality system registrars during audits and on supplied-product quality issues.
• Monitor and drive improvements in supplier quality performance aligned with site Strategy Deployment goals and objectives.

Benefits

• Health insurance coverage
• Life insurance
• Disability insurance
• Savings plan
• Company-paid holidays
• Paid time off (PTO) for vacation and/or personal business
• Employees may be eligible for overtime, shift differential, and a discretionary bonus, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed