Quality Advisor

TransCanada Turbines•Airdrie, AB

2d•Onsite

About The Position

TransCanada Turbines (TCT) is the sole authorized overhaul, repair, and maintenance service provider for both Siemens Energy and General Electric (GE) aeroderivative industrial gas turbines, serving an expanding international client base. TCT is headquartered in Airdrie and operates an overhaul depot in Airdrie, a testing facility in Calgary, and field service offices located across the USA and in the UK. TCT is a private company, wholly owned by TC Energy. This is a mature and sophisticated business held to a gold standard on compliance. A key competitive differentiator is that we provide best-in-class service through a caring culture and dynamic people with diverse backgrounds. We work with our customers to provide the best solutions to meet their needs. TCT is dedicated to protecting its employees, assets, resources, and the environment by prioritizing health, safety, and environmental considerations in all corporate decisions. Committed to providing a safe and healthy workplace, TCT strives to meet or exceed regulatory standards, prevent accidents and injuries, and integrate safety into every aspect of its operations. Summary Reporting to the Manager, Quality, the Quality Advisor provides operational support for TCT’s ISO9001 Quality Management System (QMS). They will ensure continuous compliance with regulatory, customer, and OEM requirements, while driving cross-functional integration and a strong company-wide culture of quality and continuous improvement. This role anchors a high-performance culture that balances rigorous commitment to workplace safety for our people.

Requirements

A technical diploma or specialized Quality education is highly preferred; an equivalent combination of education and direct experience will be considered.
Minimum 5 years relevant experience in a Quality or Engineering Technologist role.
Prior experience leading, mentoring, and developing small, high-performing teams.
Strong comprehension and experience in ISO9001 Quality Systems.
Ability to read and interpret technical drawings, geometric dimensioning and tolerancing with industrial specifications and standards is required.
Strong planning, organizational, analytical, and decision-making skills are essential.
Working knowledge of continual improvement, process excellence and lean principles.
Proficient with Microsoft Office Suite applications (Outlook, Word, Excel, Teams and Outlook).
Excellent interpersonal, oral, and written communication skills.

Nice To Haves

Previous experience in aerospace or industrial gas turbine industry is an asset.
Trained ISO 9001 Internal or Lead Auditor will be considered an asset.

Responsibilities

Coordinate and organize the strategy, maintenance and control of TCT’s ISO9001 QMS, including updating the Quality Assurance Manual and all mandatory documentation.
Continually monitor and evaluate TCT’s QMS performance, providing strategic, guidance and recommendations on policies, processes and procedures to improve the effectiveness of the QMS.
Provide ongoing guidance, training and education on the QMS to all staff.
Champion Quality excellence by empowering all teams to take accountability for quality standards and actively contribute to the QMS.
Coordinate and support the achievement of the annual Quality Plan (Published Quality/Business Objectives).
Coordinate the Internal Audit Program, and executing comprehensive internal assessments.
Support and coordinate external Quality audits, including Customer, OEM and ISO9001.
Support the culture of Continual Improvement throughout the business and lead company-wide Continual Improvement efforts, including management of the Quality Improvement (QIC) system.
Review and advise on TCT’s Non-Conformance (NCR) system and Quality Management Review meetings.
Review and Analyze Customer Feedback (surveys, scorecards, reports) and coordinate corrective and preventative actions.
Partner with Finance to accurately account for the Cost of Non-Conformance.
Define, collate, analyze and present performance metrics in support of the ‘measure, analyze and improve’ aspects of the QMS.
Provide support of the Production Quality Assurance (PQA) program, Engine Data Management (EDM) program and Document Control program.
Provide guidance to ensure TCT maintains an effective Training and Competency program.
Utilize applicable process improvement tools and techniques to identify areas of process optimization. Work with all areas of the business to facilitate introduction of solutions in a controlled manner using recognized change management practices.
Oversee the Management of Change (MOC) processes applicable to the QMS as required throughout TCT
Acting as the Senior Advisor, Quality provide daily functional supervision and mentorship to a small team, by fostering a high-performance culture aligned with internal goals and objectives.
Increase knowledge of the Health, Safety and Environment Policy and Safety Management system and maintain a positive attitude towards Health and Safety of myself and my coworkers.
Other duties as directed by your leadership team.

Benefits

Competitive compensation package
100% employer paid extended health and dental benefit plan
Company paid RRSP contributions – no match required
Annual bonus
Four (4) Weeks’ Paid Vacation (prorated in first year)
Office closure between Christmas and the New Year
Employee Assistance Program
Free parking
Company Social Committee and events
Culture that values trust, open communication, safety, integrity, and accountability
Opportunity to gain hands-on experience in a locally operated business with a global reach
Climate controlled facility and a clean working shop, focused on safety
Emphasis on employee training and professional development