About The Position

New Phoenix, LLC is seeking a Qualified Professional (QP) to coordinate client care and provide behavioral health support for mental health and substance use services. The role develops individualized service plans, delivers direct behavioral interventions, and supports clients through challenging situations. The QP works with the Clinical Director and multidisciplinary teams to provide care aligned with NC Medicaid standards and behavioral health best practices. The position is part-time and hybrid in Wilson, North Carolina, with 2–3 days in the office.

Requirements

  • Meet North Carolina Qualified Professional standards for mental health and substance use services under 10A NCAC 27G .0104.
  • Master’s degree in a human services field.
  • At least 2 years of accumulated supervised post-Master’s experience providing direct clinical care, treatment planning, and substance abuse support.
  • Background in crisis de-escalation, risk assessment, and personalized treatment planning.
  • Familiarity with NC Medicaid clinical coverage policies and Person-Centered Planning rules.
  • Outstanding communication skills, strong organization, and a compassionate, professional demeanor.
  • Valid North Carolina driver’s license with a clean driving record.
  • Reliable transportation.
  • Ability to clear a background check and drug screen.

Responsibilities

  • Develop, implement, and maintain comprehensive Person-Centered Plans (PCPs) and personalized care strategies.
  • Provide evidence-based substance abuse interventions, psychoeducation, relapse prevention, and daily living skills support.
  • Conduct timely risk assessments, de-escalate acute emotional or behavioral crises, and carry out emergency safety plans.
  • Manage referrals, connect clients with community resources, and facilitate care transitions.
  • Maintain timely, audit-ready clinical documentation and client records in the Electronic Health Record (EHR) system.
  • Participate in multidisciplinary treatment team meetings, utilization reviews, and collaborative clinical supervision sessions.

Benefits

  • Regular individual and group clinical supervision hours to support progress toward advanced licensure.
  • Professional development and continuing education opportunities.
  • Collaborative, values-driven team culture.
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