Qualified Professional (QP)

Baptist Children's HomeZionville, NC
Onsite

About The Position

The Qualified Professional (QP) oversees assigned homes and enables the team, residents, and families to function at their highest level of competency. This position ensures that the agency’s policies, procedures, and programs are delivered appropriately and that the home remains in compliance with state regulations. The QP provides intake services for prospective residents and their families, participates in admission and discharge planning, completes assessments and documentation for new admissions, and develops Person Centered Plans (PCP) for each resident in conjunction with their treatment team. They evaluate goal progress, complete monthly progress notes, manage Personal Care Services (PCS) applications and assessments, and schedule/participate in team meetings. The QP also reviews and completes incident reports, reviews resident records for accurate documentation, ensures compliance with group home regulations, and participates in surveys and reviews. Additionally, they complete Performance Quality Improvement (PQI) reports, develop and maintain a client rights committee, provide monthly supervision to direct support staff, and deliver initial and annual clinical trainings. Clinical oversight is provided for various living services, and the QP ensures the acquisition, improvement, and retention of skills related to daily living and social/adaptive skills. They also review documentation related to clinical services, attend quarterly meetings, and conduct client rights, resident council, and parent/guardian meetings. Administrative responsibilities include overseeing payroll, personnel, financial, and quality improvement duties, reconciling residents' personal funds, participating in hiring, supervising and scheduling staff, completing evaluations, developing safety and emergency response plans, completing reports, developing marketing plans, maintaining business contacts, and managing the home's budget and expenditures to ensure full capacity. In the absence of secured coverage, the QP will serve as PRN Direct Service Professional (DSP), providing direct support and supervision to residents, acting as a Christian role model, preparing meals, establishing structure, maintaining a safe home environment, planning events, complying with safety regulations, providing transportation, purchasing supplies, greeting visitors, attending to medical/dental needs, maintaining agency vehicles, teaching life skills, and representing the institution professionally.

Requirements

  • Meets the general qualifications for employment as outlined in the Institution’s personnel policies.
  • Must be at least 23 years of age.
  • Must meet requirements for QP - be a college or university graduate with a master’s degree in related human service field and one year of full time, pre- or post-graduate accumulated experience with the population served, OR a baccalaureate degree in a related human service field and two years of full time, pre- or post-graduate accumulated experience with the population served, OR a baccalaureate degree in a field not related to human services and have four years of full time, pre-or post-graduate accumulated experience with the population served.
  • Have at least 2 years of successful work experience in the Developmental disabilities field which will include supervisory or administrative responsibilities.
  • Education, experience, skills and abilities compatible with the responsibilities outlined in this job description.
  • Ability to operate standard office machines such as copier, computer, fax, calculator, etc.
  • Ability to work within Google, Outlook, Excel, and Word software programs.
  • Must be able to drive a 12-passenger van and get in and out of the van unassisted.
  • Ability to read, analyze, and interpret general information.
  • Ability to effectively communicate with others, including managers, clients, customers, and the public.
  • Excellent mathematical skills and the ability to use accounting software and calculator to calculate figures.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions.
  • Specific vision abilities required by this job include close vision, and ability to adjust focus.
  • Must be able to talk and hear both in person and on the telephone.
  • Complies with agency policies and procedures concerning confidentiality, including payroll, budgeting and HIPPA regulations involving all aspects of client information.
  • Regularly required to drive and get in and out of a 12-passenger van unassisted, sit and stand, use hands and fingers, walk, reach with hands and arms, and occasionally lift 15 pounds.
  • If working as DSP, will need to assist residents with mobility, and lift up to 50 lbs.

Nice To Haves

  • Direct care experience and/or group home management experience preferred.

Responsibilities

  • Oversees assigned homes and enables the team, residents, and families to function at their highest level of competency.
  • Ensures agency policies, procedures, and programs are delivered appropriately and that the home remains in compliance with state regulations.
  • Provides intake services for prospective residents and their families.
  • Participates in admission and discharge planning for residents.
  • Completes all assessments and required documentation for new admissions.
  • Develops Person Centered Plans (PCP) for each resident in conjunction with that resident’s treatment team.
  • Evaluates goal progress and completes monthly progress notes for each client.
  • Manages Personal Care Services (PCS) applications and assessments and oversees provision of PCS according to the plan of care.
  • Schedules and participates in team meetings as needed for treatment.
  • Reviews and completes incident reports and initiates required action.
  • Reviews resident records and assures accurate and thorough documentation.
  • Ensures compliance with regulations governing group homes licensed under the Division of Health Service Regulation (DHSR).
  • Participates in DHSR surveys, MCO reviews, and any other external monitoring.
  • Completes Performance Quality Improvement (PQI) reports on a quarterly basis.
  • Develops and maintains a client rights committee.
  • Develops a supervisory plan and provides monthly supervision to direct support staff and maintains documentation of supervision.
  • Provides initial and annual required clinical trainings to Direct Support Professionals (DSP), Innovations Support Professionals (ISP), and Administrative- Assistants, as relevant.
  • Provides clinical oversight and supervision for Supervised Living services, Innovations Residential Supports, Innovations Home and Community Supports.
  • Provides clinical supervision to ensure acquisition, improvement and retention of skills related to activities of daily living and social and adaptive skills.
  • Reviews documentation related to clinical services in resident records and assures accurate and thorough documentation, to include medication administration.
  • Attends and participates in quarterly meetings to include peer review, compliance updates, administrative updates, staff enrichment, and PQI committee.
  • Conducts Quarterly Clients Rights Committee, Monthly Resident Council Meetings and Quarterly Parent/Guardian Meetings.
  • Oversees administrative duties regarding payroll, personnel, financial and budgetary, and quality improvement.
  • Reconciles residents’ personal funds monthly and sends statement to parents/guardians on a quarterly basis.
  • Participates in hiring qualified staff and ensures that all duties are carried out in a timely and appropriate manner.
  • Supervises and schedules staff for proper coverage.
  • Completes 90 day evaluation for staff under his/her supervision.
  • Develops a safety committee for the group home and ensures that safety standards are being met.
  • Develops and maintains emergency response plans for a variety of possible scenarios and trains staff/residents on procedures.
  • Completes Month End Status Report.
  • Assists to complete needed paperwork to ensure continuation of Social Security and other financial benefits for residents.
  • Ensures disciplinary documentation is properly recorded and in compliance with EEOC laws and participates in disciplinary action/termination of personnel, as needed.
  • Develops a marketing plan to increase awareness of BCH/IDDM.
  • Maintains a current and accurate business contact listing and develops those relationships to advertise BCH and IDDM vacancies.
  • Works closely with Director and development and communications department to integrate stories and photos to website and other publications.
  • Speaks in churches and various other organizations to promote IDDM and BCH as requested.
  • Participates in Council on Accreditation as requested.
  • Responsible for the Homes Budget and overall expenditures.
  • Responsible for keeping 100% of beds at full capacity to meet budget.
  • Monitors Payroll for accuracy and timely submissions.
  • Reviews Electronic Records for accuracy and timely submissions.
  • Serves as PRN Direct Service Professional (DSP) when coverage cannot be secured.
  • Provides support and supervision in a home environment to enable residents to participate in community activities, social interactions, and therapeutic relationships.
  • Provides treatment interventions to ensure residents acquire skills necessary to compensate for or remediate functional problems.
  • Provides supervision, oversees residents’ daily activities and personal care, assisting and supervising as needed.
  • Provides Christian role model and spiritual guidance.
  • Prepares and provides well-balanced meals.
  • Establishes structure in the home to enable residents to learn responsibilities.
  • Generates an atmosphere which helps each resident feel accepted and respected.
  • Maintains a safe home environment including instructing group in safety, fire prevention, fire drills and evacuation plans.
  • Plans events for residents, including informal social time, special events and group activities.
  • Complies with safety in accordance with OSHA, food program, sanitation, building code, accreditation standards, and N.C. licensing requirements.
  • Provides transportation for residents to events.
  • Purchases food, supplies, and equipment to meet the needs of each resident.
  • Greets visitors in a positive and hospitable manner.
  • Provides attention to the medical and dental health needs of each resident.
  • Maintains agency vehicle in good operating condition.
  • Teaches weekly life skills curriculum to residents.
  • Represents the institution to various individuals, groups, and public in a professional manner.
  • Maintains professional standards as set by the institution.
  • Respects the rights of the total team and keeps other team members informed of any changes in the home.
  • Maintains all handbooks and support materials.
  • Completes all paperwork necessary to document services provided and as required by licensure, regulations, and the institution.
  • Maintains proper administration of ALL medications, medication storage, and medication records for each resident.
  • Participates in all required in-service training.
  • Assures all rights listed in the Domiciliary Home Resident’s Bill of Rights are exercised for each resident.
  • Responds to grievances according to the Institution’s policies and procedures.
  • Maintains confidentiality regarding each resident and his or her records.
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