Qualified Professional / QP / MCM / Mobile Crisis Management / Dispatcher / Fulltime

RHA Health Services • Asheville, NC

9d • Onsite

About The Position

We are hiring for: Qualified Professional / QP / MCM / Mobile Crisis Management / Dispatcher / Fulltime Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! We are currently seeking Qualified Behavioral Health Professionals for Full Time Mobile Crisis Management (MCM) positions in our dispatch office located in Asheville. Applicants must meet criteria for "QP" status and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM dispatch team, you would provide crisis response services via answering crisis calls with the goal of helping individuals in crisis link with MCM community responders to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis. We work closely with community stakeholders including law enforcement, DSS, Schools, Behavioral Health providers and medical providers along with families, friends and the individuals in crisis. RHA Behavioral Health Services is looking for dedicated Behavioral Health Specialists (Associate Professionals) to join our interdisciplinary healthcare team providing support to individuals in residential, school, workplace and community settings. In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community.

Requirements

• Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided
• Valid driver’s license and automotive insurance required
• Graduate of a college or university with a Masters degree in a human service field with less than one year of full-time, post-graduate degree accumulated mh/dd/sa experience with the population served.
• Graduate of a college or university with a bachelor’s degree in a human service field with less than two years of full-time, post-bachelor’s degree accumulated mh/dd/sa experience with the population served
• Graduate of a college or university with a bachelor’s degree in a field other than human services with less than four years of full-time, post-bachelor’s degree accumulated mh/dd/sa experience with the population served.
• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child
• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Nice To Haves

• CPR, first aid, NCI and/or relevant certification, a plus

Responsibilities

• Responsible for the development, implementation, monitoring and revision to the Person Centered Plan in conjunction with the interdisciplinary healthcare team.
• Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling
• Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need and the PCP
• Performing Case Management functions of linking and arranging for services and referrals
• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation
• Ensuring that all initial and re-authorizations for services occur in a timely fashion
• Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level