NC- Qualified Professional - Clinical Supervisor

Sevita•Charlotte, NC

9d•Onsite

About The Position

This is a full-time, exempt, salaried supervisor role responsible for managing the services delivered to a designated program or set of programs, and the operation of programs. The role involves overseeing direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

Requirements

Bachelor's degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Current driver's license, car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensure(s) as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other training(s) and/or certification(s) per state requirements and/or service line.
For specific programs: AZ Behavioral Health programs must meet BHT requirements.

Nice To Haves

Two to three years of related experience in the Human Services Industry

Responsibilities

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.
Recruit and hire Direct Support Professionals and Program Supervisors.
Organize and implement on-site orientation and training for assigned programs and monitor training compliance.
Conduct monthly staff meetings and attend monthly regional meetings.
Design and monitor employee schedules to ensure all shifts are covered and minimize overtime.
Conduct performance evaluations for direct reports.
Coach employees, correct employee behavior, and manage discipline and termination processes.
Ensure employee safety and workers’ compensation program compliance.
Act as QIDP (if required), write and approve individual program plans, and train staff on implementation.
Audit individual records and program documentation for accuracy and completion.
Conduct progress meetings and reviews as appropriate.
Oversee licensing compliance for program services and supports.
Implement the Sevita compliance plan and manage individual rights implementation.
Oversee the management of individuals’ funds and property, assuring safety and accuracy.
Maintain productive and professional relations with individuals, families, case managers, and other stakeholders.
Engage in government and community relations and participate in advocacy efforts.
Implement strategies to reduce or eliminate serious incidents and ensure timely incident reporting.
Oversee coordination of health care appointments and monitor individual attendance.
Oversee medication administration system, documentation, and security.
Approve purchases of medical supplies and equipment and ensure proper training.
Monitor food service in accordance with dietary plans and regulatory compliance.
Approve purchase of food, supplies, and equipment, and review monthly invoices.
Oversee census, attendance information, or other required documentation for accurate billing.
Monitor staffing hours for budgetary compliance.
Monitor census performance and escalate potential service disruptions.
Review referrals to validate fit for specific locations and identify potential barriers.
Coordinate preparations for expected placements.
Ensure vehicles are properly maintained, clean, and safe.
Monitor and implement strategies to assure neat, clean, and safe program environments.
Oversee environmental safety program and maintain furnishings, equipment, and facilities.
Perform other duties and activities as required, including backfilling roles under supervision.
Be available on-call to support staff, find coverage, or cover shifts as needed.