Qualified Mental Health Professional/Clinician- Crisis Response

Rincon Family Services•Chicago, IL

9d•Hybrid

About The Position

The Qualified Mental Health Professional (QMHP) works as part of a multidisciplinary team to provide comprehensive, client-centered behavioral health services. The QMHP supports individuals experiencing behavioral health crises through crisis consultation, safety planning, treatment and resource linkage, case management, and referrals to appropriate community-based services. The QMHP collaborates with team members and community partners to address clients’ mental health, substance use, physical health, benefits and entitlements, and other supportive service needs. The QMHP may also provide direct clinical and supportive services based on client needs, program requirements, and professional scope of practice. The role emphasizes timely crisis response, individualized support, collaborative care, connection to treatment and community resources, and helping clients achieve stability and ongoing recovery. Additionally, the QMHP will participate in community outreach activities to increase awareness of the agency’s services, engage individuals who may benefit from behavioral health support, strengthen community connections, and develop collaborative partnerships with other agencies and service providers.

Requirements

Master's degree in social work, Counseling or Marriage and Family Therapy with 1,000+ hours of clinical experience required.
Full time use of a properly licensed and insured automobile with a valid driver’s license and ability to drive, or independence in travel arrangements.
Must adhere to the agency’s non-discrimination policies.
Understanding and ability to ethically practice within your scope, evidence based clinical models (CBT, DBT, EMDR, ACT, etc..), including crisis intervention for behavioral health and substance use.
Excellent listening and communication skills.
Able to tailor communication styles to make all clients and support structures feel safe.
Ability to engage a range of clients in a clinical and respectful manner.
Ability to practice and/or train in de-escalation methods.
Understanding of the basic behavioral health needs common to the community areas being served, including co-occurring disorders, and how to serve their recovery.
Understanding internal and external community, medical and supportive services within the community.
Ability to adapt, connect and collaborate across differences.
Ability to work effectively with peers, individual clients and groups.
Desire to learn new skills.
Ability to maintain accurate records and necessary paperwork, efficiently and effectively.
Identify precipitating events.
Gather holistic, trauma-informed, relevant histories of mental, emotional and physical abilities, substance use, past mental health services and criminal justice contacts.
Assess family, social and work relationships.
Conduct and document a mental status assessment.
Utilize appropriate additional diagnostic tools for metrics.
Document recommended DSM diagnosis.
Write, implement and supervise implementation of an integrated treatment plan.
Provide mental health treatment and rehabilitative services within one's scope of practice.
Must pass required pre-employment background checks. This includes clearance by the DHS Background Check Unit.

Nice To Haves

IM+CANS certification preferred.

Responsibilities

Conduct and document a holistic, trauma informed, relevant and compliant Integrated Assessment (e.g. IM+CANS), which may include a mental status exam, LOCUS and supporting assessment tools/metrics that lead to a recommended diagnosis, to be confirmed by an appropriately licensed individual.
Evaluate clients for risk of harm and respond appropriately, including through development of safety plans.
Utilize and/or assist clients in completing other metric-based evaluations to assess symptomology.
In collaboration with the client and their identified support network, develop and document an integrated, individualized treatment plan based on the assessment to recommend appropriate services to move the client toward their identified goals.
Based on client need or in compliance with regulations, review client’s Integrated Assessment and Treatment Plan (IATP).
Responding to mental-health crises in the community or other designated settings.
Providing brief crisis intervention, de-escalation, emotional support, and stabilization.
Coordinating with hospitals, law enforcement, EMS, mobile crisis teams, and other providers when necessary.
Provide appropriate evidence based behavioral health approaches, including for co-occurring substance use disorders and crisis intervention, in different formats, (individual, family, group), as indicated on each client’s Integrated Assessment & Treatment Plan (IATP), staying within the scope of your practice.
Services and support are to be provided in ways that respect each client’s dignity and are compliant with payer, licensing or accreditation billing procedures, or any other requirements.
Coordinate care with other service providers, both internal and external to the agency, as appropriate and based on their IATP.
Monitor to ensure that the health and safety needs of our clients are met.
Providing services in potentially unpredictable environments and responding to crises on-call or during nontraditional hours , depending on the agency.
Participate in weekly community outreach activities to increase awareness of the agency’s services, engage individuals who may benefit from behavioral health support, strengthen community connections, and develop collaborative partnerships with other agencies and service providers.
Supervise, mentor or provide clinical support and guidance for other mental health staff or paraprofessionals.
Ensure services are delivered in accordance with the IATP and all regulatory standards.
Participate in regular supervision from an RFS LPHA, seeking additional supervision whenever necessary.
Services are to be documented in the clients’ files within 48hrs of service delivery.
Maintain client records that meet documentation standards of the agency and all regulatory standards.
Participate in quality assurance and quality improvement activities as directed.
Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to Corporate Compliance policies and agreements regarding confidentiality, privacy, and security.
Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EHR access.
Complete all agency and other regulatory body required trainings, including but not limited to the following topics: state administrative rules, sexual harassment, fraud waste and abuse, mandated reporter, clinical courses, diagnosis and other requirements.
Complete all trainings required to keep any licenses or certifications relevant to your position.
Participate in outreach activities necessary to offer services, engage participation in a non-coercive manner and increase opportunities for professional development.
Advocate for the clients and agency within the broader health and social service systems.
All other duties as assigned.

Benefits

Health insurance
Dental & Vision insurance
Life insurance
Short- and Long-Term Disability Insurance
403(b) Retirement Plan
Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable.
Employee Assistance Program
Professional Development Opportunities
Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
Certain employees may qualify for City of Chicago commuter transit benefits