Qualification Specialist (Inbound Leads)

SOLVENTUM•Remote - Texas, TX

1d•$43,280 - $59,510•Remote

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. Solventum enables better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Requirements

Bachelor’s Degree or higher AND 1 year of sales, inside sales, customer service, lead development, or related experience OR High School Diploma/GED AND 5 years of sales, inside sales, customer service, lead development, or related experience.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Nice To Haves

Strong discovery, verbal, and written communication skills with the ability to engage prospective customers professionally and identify true sales opportunities.
Experience with Salesforce or another CRM system; experience with Salesloft or a similar sales engagement platform.
Excellent organizational, documentation, and follow-up skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively with sales and cross-functional partners to deliver a seamless customer experience.

Responsibilities

Rapidly engaging newly assigned inbound leads through phone, email, and other approved communication channels, with a focus on meeting established service-level expectations and creating a timely, professional first impression.
Conducting discovery conversations to understand customer needs, buying intent, clinical need, timeline, authority, and care setting, and identifying opportunities that require immediate escalation or deeper clinical or commercial expertise.
Reviewing inbound leads for completeness and accuracy, researching accounts and contacts as needed, and maintaining accurate lead status, disposition, follow-up activity, and customer interactions within Salesforce.
Routing qualified opportunities to the appropriate field or virtual sales representative with complete documentation, including customer need, products discussed, qualification findings, next steps, and recommended urgency, while coordinating territory ownership questions as needed.
Partnering closely with Sales Operations, Virtual Sales, Field Sales, Clinical Specialists, Marketing, and Commercial Operations to support efficient lead flow, seamless customer handoffs, continuous process improvement, and improved sales productivity and conversion.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.