QNX Technical Writer II

BlackBerryOttawa, ON
$73,600 - $103,500Onsite

About The Position

QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive. The business leads the way in delivering safe and secure operating systems, hypervisors, middleware, solutions, and development tools, along with support and services delivered by trusted embedded software experts. With a focus on reducing hardware dependency and increasing efficiency, QNX empowers organizations to unlock new possibilities in areas like high-performance computing at the edge, standards-based virtualization technologies, and cloud enablement. QNX® technology has been deployed in the world’s most critical embedded systems, including more than 275 million vehicles on the road today. QNX® software is trusted across industries including automotive, medical devices, industrial controls, robotics, commercial vehicles, rail, and aerospace and defense. The QNX Technical Publications Team is looking for a technical writer to create high-quality written material that makes it easier for customers to develop software using QNX products. QNX products are designed for embedded systems running in cars, medical devices, railway control applications, and a variety of other safety-critical and mission-critical environments. You will join a team of technical writers (in an engineering organization) responsible for documenting our products, including QNX operating systems, QNX software development tools, and QNX middleware. The ideal candidate is attentive to detail, experienced writing documentation for developers, and interested in learning about new technologies as well as the people who rely on them.

Requirements

  • Experience writing technical documentation for a developer audience
  • Strong understanding of information architecture, structured authoring, and modern documentation practices
  • Familiarity with markup languages, version control, and CI/CD workflows
  • Ability to read and interpret code (C / C++)
  • Experience customizing documentation outputs using tools like DITA-OT, XSLT, CSS, or similar frameworks
  • Exposure to scripting (Python, shell, etc.) to automate workflows or tooling
  • A degree in Computer Science, Engineering, or a related technical field

Nice To Haves

  • Experience documenting complex or embedded systems
  • Knowledge of search optimization, content discoverability, and user experience (UX) in documentation
  • Experience building or optimizing documentation toolchains
  • Scripting in Python or Perl for automation and testing

Responsibilities

  • Create high-quality, developer-focused content including user guides, programming guides, API/reference docs, technical notes, and release notes
  • Turn complex technical concepts into clear, well-structured, and practical documentation
  • Develop meaningful examples that help developers quickly understand and apply QNX technologies
  • Partner with engineers, architects, and product managers to gather insights directly from source code, designs, and real-world use cases
  • Work with technical project managers to plan and deliver documentation aligned with product timelines
  • Maintain and evolve documentation toolchains using DITA-OT, including customization with CSS and XSLT
  • Publish content across modern platforms (WebHelp, PDF) using tools like Oxygen XML

Benefits

  • coverage for medical, dental, vision, life, disability insurance
  • retirement
  • employee share purchase program
  • paid-time-off
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