QMHP-CS Crisis Center

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER•McKinney, TX

3d•$25 - $0•Onsite

About The Position

Under the supervision of the Program Administrator of LifePath Systems Crisis Center, the Crisis Center QMHP performs crisis assessments, crisis resolution and stabilization and linkage to services to reduce inpatient and law enforcement interventions. Performs routine case management, skills training, medication training and support, and psychosocial rehabilitation based in trauma informed and person driven care model. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Provides person directed skills training and psychosocial rehab to develop coping and other skills needed to feel successful in their home and community. Is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the recovery plan of services to meet the individual’s identified needs. Effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Coordinates, monitors, provides recovery planning, serves as an advocate and liaison on behalf of the individual served. Other duties as assigned to meet program and individual needs. Expectations include timely and thorough documentation, time management and organizations skills, effective scheduling, and participation in treatment team meetings. Specific Targets: Ensure that individuals needing a uniform assessment is completed within 24 hours of admission. 100% of individuals discharged are provided resources and referrals. 90% of services notes are signed within 2 business days of service. Direct service hours anticipated per month are no less than 50% of work time and meet utilization management standards by level of care. At least 1 skills training and/or psychosocial rehabilitation group service is provided each shift. 90% of full chart reviews receive a score of 80 or higher in following the Golden Thread. All required trainings are completed prior to due date. Attends monthly team meeting. Due to the Crisis Center operating 24/7, employees may be required to work on center holidays if the holiday falls on their scheduled workday. In the event of unforeseen circumstances that require the use of Paid Time Off, employees are expected to notify their supervisor within 4 hours of their regularly scheduled work time. This position requires working three 12-hour shifts per week. Additional 4 hours are expected to be worked outside your scheduled shifts each week to ensure timely documentation and corrections and to complete required trainings. If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.

Requirements

Must have a bachelor’s degree from an accredited college or university with major course work in a human services field as required to qualify as a Qualified Mental Health Professional (QMHP).
One (1) year prior experience in a mental health field required.
Must have reliable transportation.
Must have a valid Texas Driver’s License.
Ability to complete detailed, concise progress notes on all services provided during the sessions to meet timely documentation standards.
Knowledge and experience in providing rehabilitative services to individuals with mental illness.
Ability to assess individual’s needs.
Ability to coordinate services.
Ability to communicate effectively.
Ability to train others.
Knowledge of the social services system and the ability to connect individuals with appropriate services.
Ability to write clearly and professionally.
Ability to think clearly and logically.
Ability to deal with potentially dangerous and/or emotional situations.
Ability to utilize de-escalation techniques.
Good time management and organizational skills.
Able to work independently and collaboratively as needed.
Effective communication with supervisory staff when necessary.

Nice To Haves

Master’s degree in human services field.
Previous Crisis experience.
English/Spanish bilingual.
Knowledge of community resources.
Knowledge of case management principles, objectives, standards, and methods.
Knowledge of program policies and procedures.

Responsibilities

Performs crisis assessments, crisis resolution and stabilization and linkage to services to reduce inpatient and law enforcement interventions.
Performs routine case management, skills training, medication training and support, and psychosocial rehabilitation based in trauma informed and person driven care model.
Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services.
Provides person directed skills training and psychosocial rehab to develop coping and other skills needed to feel successful in their home and community.
Initiates and collaboratively completes uniform assessments.
Organizes and documents the recovery plan of services to meet the individual’s identified needs.
Troubleshoots and organizes support, interventions, and services to achieve outcomes.
Coordinates, monitors, provides recovery planning, serves as an advocate and liaison on behalf of the individual served.
Ensures that individuals needing a uniform assessment is completed within 24 hours of admission.
Ensures 100% of individuals discharged are provided resources and referrals.
Ensures 90% of services notes are signed within 2 business days of service.
Meets direct service hours anticipated per month of no less than 50% of work time and utilization management standards by level of care.
Provides at least 1 skills training and/or psychosocial rehabilitation group service each shift.
Ensures 90% of full chart reviews receive a score of 80 or higher in following the Golden Thread.
Completes all required trainings prior to due date.
Attends monthly team meetings.
May be required to work on center holidays if the holiday falls on their scheduled workday.
Notifies supervisor within 4 hours of their regularly scheduled work time in the event of unforeseen circumstances requiring Paid Time Off.
Works three 12-hour shifts per week.
Works an additional 4 hours outside scheduled shifts each week for documentation, corrections, and required trainings.
If Bilingual and receiving stipend, available to translate for other staff as needed and utilizes approved language in the provision of services as needed.