QMHP Case Mgr EPEP

Metrocare Services•Dallas, TX

1d•Hybrid

About The Position

The ePEP Case Manager-QMHP will function as an intensive case manager and health coach to patients with first episode of psychosis on the CSC Team. Services may include, but are not limited to, providing health coaching, skills training, treatment, assisting with communication to the providers & CSC Team, monitoring symptoms & side effects, working closely with CSC Family Peer Support Specialists on a recovery plan, co-facilitating psychoeducational groups, advocating for the patient, crisis intervention, providing continuity of care, monitoring medication use, and participation in treatment. The overall goal of this position is to assist patients on the CSC team to reach their maximum potential.

Requirements

Masters degree from an accredited college or university in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education, or early childhood intervention.
Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
Ability to utilize Internet for resources.
Valid drivers license
Reliable transportation
Meet the criteria for insurability by the Centers risk management facilitator
Produce proof of minimal auto liability coverage when applicable.

Nice To Haves

Analytical skills
professional acumen
business ethics
thorough understanding of continuous improvement processes
problem solving
respect for confidentiality
excellent communication and presentation skills.
Ability to organize work flow and develop efficient clinic procedures
Ability to effectively manage a large caseload of consumers with varying needs.
Ability to problem solve, exercise good judgment, and make sound decisions.
Ability to use tact and diplomacy in interacting with staff and consumers.
Ability to work as a team member.
Effective written and verbal communication skills.
Ability to organize and prioritize tasks.
Able to work independently with minimal supervision.
Able to work flexible hours.
Ability to successfully use an automated clinical record keeping system.

Responsibilities

Facilitate psychoeducational and recovery groups using a specific curriculum.
Provide overall service coordination, referral, linkage, and advocacy to patients with varying needs.
Perform duties in concert with other members of CSC Team.
Participate in CSC team meetings.
Follow up assigned patients who missed a scheduled appointment.
Document attempts to contact consumer.
Follow up with assigned patients within 24 hours on assigned patients who access emergency services.
Report status and disposition to treatment team.
Provide crisis intervention.
Make home visits, initiate mental illness warrants as appropriate, work with police and other public servants as a needed to address crises.
Includes on-call services.
Assist with inpatient admission when applicable.
Provide continuity of services throughout inpatient stay.
Participate actively in discharge planning.
Perform other duties as assigned.