QCS/DCS Field Service Engineer I
About The Position
As a QCS/DCS Field Service Engineer I here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service. You will report directly to our Field Service Engineering Manager. This role will support Clients in Syracuse, NY. Ideally, candidates will reside within a 60-mile radius of Syracuse, NY.
Requirements
- 2+ years of professional technical field (ie, field service, technical operations, industrial maintenance, process automation, heavy manufacturing, development) or Military experience)
- High School Diploma or GED
- Strong technical knowledge and expertise in Industrial Automation technologies
- Excellent problem-solving and troubleshooting skills
- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Experience in project management and execution
- Strong customer focus and ability to build and maintain relationships
- Valid Driver's License and driving record acceptable to Honeywell
- Travel: 75%+ US
Nice To Haves
- Software configuration, migrations experience, project engineering experience, virtualization, Cyber process control, electrical, or other application experience
- Strong leadership and mentoring skills
- Continuous learning mindset and willingness to stay updated with industry advancements
- Results-oriented approach and ability to drive projects to successful completion
- Strong problem-solving and analytical abilities
Responsibilities
- Troubleshoot and resolve complex technical issues for our customers
- Provide advanced technical support and expertise for our IA solutions
- Collaborate with cross-functional teams to ensure successful implementation of our solutions
- Conduct training sessions for customers and field service engineers
- Stay updated with industry trends and advancements, and provide recommendations for improvement
- Due to the nature of this discipline, maybe required to work off-hours, on weekends, and/or holidays,â¯on occasion
- Must be available for on-call rotation
Benefits
- In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
- This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
- For more information visit: https://benefits.honeywell.com/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
