Field Service Engineer I

Honeywell • Charlotte, NC

1d

About The Position

We are recruiting for a Field Service Engineer I. The selected candidate will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC3000). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.

Requirements

• 4 years of professional experience in a related field (field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering)
• Willingness and ability to travel up to 80% of time in VA, TN, NC or SC - up to 2 weeks away from home at once
• Ability to obtain multiple L3 certifications within 18 months

Nice To Haves

• Bachelor's in Science, Technology, Engineering or Math or Experience with control systems
• Experience with Industrial IT
• Software configuration, migration experience, project engineering experience, virtualization, Cyber process control, electrical, or other application experience
• Excellent verbal and written communication and organizational skills
• Self-reliance and the ability to learn independently

Responsibilities

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries
• Configure, maintain, and solve Honeywell hardware / software issues including: Experion PKS, other DCS hardware / software such as LCN & TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
• Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
• Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users
• Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
• This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
• For more Honeywell Benefits information visit: https://benefits.honeywell.com/

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees