Qc Physical Lab Tech II - 3Rd Shift

NOW Health Group•Bloomingdale, IL

1d•Onsite

About The Position

The Quality Control Physical Lab Technician II is responsible for performing various physical and organoleptic tests on raw materials, in-process materials, and finished products. This role involves operating laboratory equipment, recording and analyzing results, initiating investigations for out-of-specification (OOS) samples, and maintaining laboratory records and equipment. The technician will also be involved in training new staff, creating and revising Standard Operating Procedures (SOPs), and ensuring compliance with safety and Good Manufacturing Practices (GMP) requirements. Additionally, the role includes administrative tasks such as data entry into various systems and restocking supplies.

Requirements

High school diploma or equivalent.
Minimum of 3 years laboratory experience.
Experience with general laboratory equipment is required.
Demonstrated ability to perform all of the duties of the Quality Control Lab Technician I and II positions.
Subject matter expert on at least 3 pieces of lab equipment or lab processes.
Proven ability to accurately conduct physical and organoleptic testing and inspect raw materials, in-process materials, finished products, and other laboratory samples according to set standards and SOPs.
Solid knowledge of testing and inspection processes.
Ability to train and mentor newer and/or less experienced lab technicians.
Demonstrated ability to consistently meet quality, safety, and efficiency goals.
Good problem-solving skills are required.
Good time management skills.
Ability to work well independently.
Ability to prioritize, calmly handle multiple tasks simultaneously, and change tasks frequently in a fast-paced environment.
Demonstrate a strong sense of urgency.
Flexibility to change tasks frequently.
Strong teamwork skills: ability to work and communicate effectively with others.
Strong attention to detail skills.
Ability to create and update SOPs for new equipment and processes in the physicals lab.
Demonstrated high quality of work.
Demonstrates and promotes company core values.
Consistently follows all company policies and procedures, including all safety policies and procedures.
Ability to read and interpret documents such as product specifications, departmental instructions, batch records, and procedure manuals.
Ability to write emails to communicate within QC and with operations personnel and to create and update SOPs.
Ability to collect data for investigations for root cause analysis and troubleshooting processing issues.
Ability to communicate professionally and effectively both verbally and in writing.
Ability to accurately complete paperwork, including completing logbooks.
Ability to apply concepts such as fractions, percentages, averages, ratios, proportions, and the metric system to practical situations.
Ability to compare results to specifications to determine if the result meets requirements.
Ability to interpret a variety of instructions.
Strong computer skills required in Word, Outlook email, and Excel.
Ability to work a flexible schedule, including weekends to support the business.
Ability to work in the physical labs at both the 391 and 395 manufacturing facilities in Bloomingdale.

Nice To Haves

Subject matter expert on at least 3 pieces of lab equipment or lab processes which includes troubleshooting knowledge and comfort in operation to train the new techs.

Responsibilities

Collect samples from the Downstairs sample collection area.
Receive and collect samples in the LIMS system.
Perform physical testing on raw materials, in-process materials, finished products, prepackaged items, stability samples, REQ samples, and other laboratory samples.
Perform organoleptic testing, including appearance, taste, and odor.
Record and compare results to specifications.
Perform secondary reviews of test results.
Initiate OOS investigations for any samples not meeting specifications or atypical samples.
Perform investigation and/or root cause analyses for OOS samples.
Operate laboratory equipment including pH meter, FTIR, NIR, disintegration apparatus, moisture analyzer, automatic tablet tester, Anton Paar modular unit, Rudolph modular unit, automatic titrator, Karl Fischer oven, powder density tester, sonic sifter, friability apparatus, density by pycnometer, water activity meter, melting point apparatus, viscometer, balance, and loss on drying oven.
Accurately enter laboratory test results into worksheets, Excel spreadsheets, LIMS, and Access database.
Request samples through Smartsheet as needed for triplicate testing in OOS.
Perform metal detector checks and temperature checks as needed.
Read, understand, and follow SOPs.
Promptly answer phone calls, emails, and two-way radio calls.
Accurately maintain daily logs and equipment logbooks.
Clean, maintain, and calibrate laboratory equipment.
Order lab supplies as needed.
Train and mentor new and less experienced lab technicians.
Create, review, and revise SOPs for new equipment and processes pertaining to the physical lab.
Act as a subject matter expert on at least 3 pieces of lab equipment or lab processes, including troubleshooting and training.
Comply with safety and GMP requirements.
Restock PPE in the lab when needed.
Safely move Hazardous waste from the physical lab to the Analytical safety waste room.
Upload documents to Epicor accurately.
Enter Product code/Lot number/Stability number and REQ number accurately in the Epicor system.
Perform final review of paperwork in the Epicor system.
Create and review training records for new hires.
Perform retest and/or root cause analysis for any samples in OOS.
Prioritize liquid mix samples in the lab for testing.
Prioritize powder mix samples in the lab for testing.
Support a culture of safe production and exhibit safe work practices.
Actively participate in the safety program by engaging in safety activities.
Effectively provide and accept constructive peer-to-peer feedback on safety performance.
Adhere to policies, procedures, SOPs, safe work practices, and safety policies and procedures.
Report ALL workplace incidents to the supervisor immediately.
Communicate concerns to a supervisor, report hazards, and provide input on prevention.
Properly use, wear, and store Personal Protective Equipment when required.
Participate in safety teams and/or complete safety-related activities as part of regular job responsibilities.