QC Manager

Fior di Sole•Napa, CA

10d•$80,000 - $84,000•Onsite

About The Position

Working at the direction of the Bottling Operations Director, Quality Control (QC) Manager is responsible for directing, coordinating, and managing the Quality Control team in day-to-day wine-bottling and dry goods process. Responsibilities include supervising and coordinating all QC personnel, overseeing dry good inspections, and work order packet process. They will coordinate with the Sr. Project Manager and individual department leaders (Marketing, Sales, etc.) to identify and correct variances, ensure specifications are accurate, and ensure timely workflows for all products/runs within the SKU lifecycle. The QC Manager will help ensure that the bottling lines are operated in a safe, efficient, productive, and cost-effective manner, with an emphasis on quality and consistency while meeting or exceeding internal and external expectations. Quality, safety, efficiency, communication, and teamwork are key in this role.

Requirements

Minimum of 5 years' experience in QC/Production with at least one year in a supervisory capacity
Experience with ISO, HACCP and GMP's and Microsoft NAV greatly preferred
Ability to build and lead a strong team, capable of performing QC duties for the organization and working collaboratively with other areas
Strong analytical skills, attention to detail and good organizational skills
Commitment to creating and enforcing high standards, including the formalization of processes, and the creation and rollout of department SOPs
Ability to multitask, shift priorities and work well under pressure
Strong communication skills
Strong analytical, problem-solving and research skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Highly motivated and strives for excellence within the bottling organization
Good vision and awareness, highly organized, accurate, detail oriented and strives for excellence
Ability to maintain high level of safety and quality while maintaining a safe, fast-paced environment
Ability to troubleshoot and solve production-related problems
Ability to resolve personnel conflicts and recognize when HR assistance is needed
Serve as a leader and role model for other staff; collaborate closely with the Sr. Brands Manager and other leaders to ensure lifecycle timing is achievable and responsible

Nice To Haves

Maintaining schedule flexibility on short notice

Responsibilities

Direct supervision over staffing for all QC operations
Responsible for day-to-day bottling line quality checks and dry good inspections
Ensures all MRM packets are completed in a timely manner, coordinates with sales for mock-up approvals
Directs QC technicians to work safely and efficiently
Ensures impeccable standards of quality for bottling, labeling, closing, and casing of wine products
Reviews Bottling and QC documents for accuracy
Oversees bottling line and shift changeovers
Ensure all technician QC checks are done accurately and efficiently and verifies all results are within our guidelines
Ensure the highest level of housekeeping, orderliness, cleanliness, and appearance of the QC department at all times
Assist in managing quality holds, releases and destructions
Updates accurate records in the NCP Log
Recommends measures to improve safety, quality, performance and inspection methods
Ability to maintain high departmental morale, motivation, safety and productivity
Schedules OT as needed to effectively cover bottling operations; reviews and approves payroll for processing; responsible for tracking employee time/punches and utilizing software to make edits, monitor schedules and submit to payroll
Manages QC budget and ensures budget adherence as well as appropriate staffing for department
Coordinates and observes day-to-day bottling operations, identifies risks and variances and exercises authority to stop operations due to non-conforming products
Must ensure non-confirming products are identified, reported/recorded and reworked or released as needed
Follows quality assurance plans by conducting hazard analyses; oversees the quality checks on dry goods and bottling lines
Conducts routine audits on bottling line; maintains and improves product quality by completing product, company, system, compliance, and surveillance audits
Validates quality processes per product specifications and quality attributes, measures production levels and efficiencies
Prepares documentation, including reports, summaries, suggestions, etc.
Writes and updates quality assurance procedures and maintains records
Collaborates with bottling and other members of the production team to develop improved manufacturing and training methods
Oversee and manage Recycling program
Performs other duties as assigned

Benefits

Medical, Dental, and Vision Insurance – Full suite of healthcare coverage options to meet individual and family needs
Life and AD&D Insurance – Company-provided coverage for added peace of mind
Paid Time Off (PTO) – 14 days of annual PTO to rest, recharge, and prioritize personal well-being
Paid Family Medical Leave – Company-paid leave to support employees during important family or medical situations
401(k) Profit Sharing Plan with Company Match – Plan for your future with our retirement savings plan, including generous company matching
Holiday Pay – Paid holidays provided throughout the calendar year
PTO Donation – Employees can donate PTO hours to a shared bank or directly to a co-worker in need
Employee Assistance Program (EAP) – Confidential, company-provided support for mental health, financial counseling, legal guidance, and more
LifeMart – Access to exclusive discounts and special offers on products and services through the LifeMart employee savings program
Pet Insurance – Optional coverage to help care for your furry family members
Employee Wine Discounts – Enjoy generous savings on our portfolio of wines
Supplemental Benefit Options – Access to a variety of voluntary benefit programs for additional coverage and personalized support