QC Manager

Dollar Tree•Litchfield Park, AZ

3d•$80,000 - $85,000•Onsite

About The Position

Your leadership, analytical mindset, and attention to detail make you a great fit for our Inventory Control Center Department Manager position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table. As an ICC Department Manager at one of Dollar Tree’s Distribution Centers, you’ll oversee the quality control function across all areas and shifts within a high-volume, 24/7 operation. You’ll be responsible for ensuring inventory accuracy, maintaining the integrity of logistics processes, and driving compliance with company policies and procedures.

Requirements

High school diploma or equivalent required
Minimum of three (3) years of experience in material handling, logistics, or distribution center operations with a focus on inventory control
Strong leadership experience with a track record of developing and motivating teams
Working knowledge of Warehouse Management Systems (WMS), such as Manhattan
Strong analytical skills with the ability to interpret data and implement solutions
Excellent communication, organizational, and administrative skills
Ability to make independent decisions, solve problems, and maintain accountability
Proficiency in Microsoft Office, including advanced Excel skills (VLOOKUPs, pivot tables, queries, reporting)

Nice To Haves

Bachelor’s degree in a related field
Experience in high-volume, multi-shift distribution center environments
Advanced experience in inventory control processes and systems optimization

Responsibilities

Ensure inventory accuracy through cycle count programs aligned with finance and operational requirements
Perform audits to support accurate and timely store order fulfillment
Monitor and enforce quality standards across all DC operations
Develop and implement controls and procedures to improve inventory accuracy and process quality
Serve as the subject matter expert for the Warehouse Management System (WMS)
Act as the primary point of contact for WMS-related troubleshooting, issue resolution, and user support
Partner with Support Center logistics teams to address system needs and enhancements
Assist in training associates on WMS functionality and system-related processes
Supervise, assign, and manage daily responsibilities of Quality Control associates
Participate in hiring, onboarding, training, and development of team members
Lead performance management, coaching, and disciplinary actions in partnership with DC leadership and HR
Foster a culture of accountability, accuracy, and continuous improvement
Collaborate with DC leadership to ensure quality and inventory goals are met
Share key insights, reporting, and recommendations with management teams
Anticipate communication needs and provide clear, timely updates to associates and leadership
Drive continuous improvement initiatives related to quality and operational efficiency