Qc Lab Tech II - 1St Shift

NOW Health Group•Bloomingdale, IL

10d•Onsite

About The Position

The QC Lab Tech II is responsible for performing various testing on raw materials, in-process materials, and finished products to ensure they meet specifications. This role involves operating laboratory equipment, recording and reviewing test results, initiating investigations for out-of-specification (OOS) results, and maintaining laboratory records and equipment. The technician will also be involved in creating and revising Standard Operating Procedures (SOPs), ensuring compliance with safety and Good Manufacturing Practices (GMP), and assisting with training new technicians. A strong emphasis is placed on safety, teamwork, and attention to detail.

Requirements

High school diploma or equivalent and minimum of 3 years laboratory experience or a combination of equivalent work experience and higher education (A.S., B.S. or M.S.) will be considered.
Experience with general laboratory equipment required.
Demonstrated ability to perform all of the duties of the Quality Control Lab Technician I and II positions.
Proven ability to accurately conduct physical and organoleptic testing and inspect raw materials, in-process materials, finished products and other laboratory samples according to set standards and SOPs.
Reads, understands and follows SOPs.
Solid knowledge of testing and inspection processes.
Demonstrated ability to consistently meet quality, safety and efficiency goals.
Strong problem-solving skills and troubleshooting skills required.
Strong time management skills; ability to work well independently; ability to prioritize, calmly handle multiple tasks simultaneously and change tasks frequently in a fast-paced environment.
Demonstrate a strong sense of urgency and flexibility to change tasks frequently.
Strong teamwork skills; ability to work and communicate effectively with others; strong attention to detail skills; and demonstrated high quality of work.
Ability to confidently assist with training and mentoring newer and/or less experienced lab technicians on lab processes and equipment.
Consistently follows all company policies and procedures, including all safety policies and procedures.
Ability to read and interpret documents such as product specifications, departmental instructions, batch records and procedure manuals.
Ability to write e-mails to communicate within QC and with operations personnel and to create and update SOPs.
Ability to collect data for investigations for root cause analysis and troubleshooting processing issues.
Ability to communicate professionally and effectively both verbally and in writing.
Ability to accurately complete paperwork, including completing logbooks.
Strong communication skills and ability to effectively and confidently train other employees.
Ability to apply concepts such as fractions, percentages, averages, ratios, proportions, and the metric system to practical situations.
Ability to compare results to specifications to determine if result meets requirements.
Ability to interpret a variety of instructions.
Strong computer skills required in Word and Excel.

Nice To Haves

Subject matter expert on at least 3 pieces of lab equipment and/or lab processes including but not limited to: Tapped Density, Particle Size Distribution, Karl Fischer Oven and Titrator operation, Liquid Testers (Density, Optical Rotation and Refractive Index), Disintegration, Hardness, Viscosity and SOP updates.
Demonstrates and promotes company core values.

Responsibilities

Receives and collects samples in the LIMS system.
Performs physical testing on raw materials, in-process materials, finished products, prepackaged items, stability samples, and other laboratory samples.
Performs organoleptic testing, including appearance, taste, and odor.
Records and compares results to specifications and performs secondary reviews.
Initiates OOS investigations for any samples not meeting specification or that are atypical from historical trends.
Performs investigation and/or root cause analysis for any samples in OOS.
Operates various laboratory equipment including pH meter, FTIR, NIR, disintegration apparatus, moisture analyzer, automatic tablet tester, Anton Paar modular unit, automatic titrator, Karl Fischer oven, powder density tester, sonic sifter, friability apparatus, density by pycnometer, water activity meter, melting point apparatus, viscometer, balance, and loss on drying oven.
Accurately enters laboratory test results into worksheets, Excel spreadsheets, LIMS, and Access database.
Requests samples through Smartsheet as needed.
Performs metal detector checks and temperature checks as needed.
Answers phone calls, emails, and two-way radio calls promptly and follows up.
Accurately maintains daily logs and equipment logbooks.
Cleans, maintains, and calibrates laboratory equipment.
Orders lab supplies as needed.
Assists with training and mentoring newer and less experienced lab technicians in lab processes and equipment use.
Creates, reviews, and revises SOPs for new equipment and processes pertaining to the physicals lab.
Complies with safety and GMP requirements.
Supports a culture of safe production and exhibits safe work practices.
Actively participates in the safety program by engaging in safety activities.
Effectively provides and accepts constructive peer-to-peer feedback on safety performance.
Adheres to policies, procedures, SOPs, safe work practices, and safety policies and procedures.
Reports ALL workplace incidents to supervisor immediately.
Communicates concerns to supervisor, reports hazards, and provides input on prevention.
Properly uses, wears, and stores Personal Protective Equipment when required.
Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.
Works at both the 391 and 395 manufacturing facilities in Bloomingdale.
Works on the Production floor as a MQ Inspector as needed.