QA & Usability Intern (Unpaid)

ODK Media•Los Angeles, CA

About The Position

Learn how a streaming product is quality-tested end to end at ODK Media (OnDemandKorea · Amasian TV) — functional QA across a real device matrix, design QA against Figma specs, and usability testing with real users. Two named mentors (a Product Manager and our Design/QA lead), weekly 1:1s, a defined 12-week curriculum, and hands-on use of AI-assisted QA tooling.

Requirements

Currently enrolled student (junior/senior or graduate) in HCI, CS, Design, Communications, Media, or related — able to receive academic credit preferred
Detail-oriented: you notice the misaligned button, the subtitle that flashes one frame late
Clear written communication — most of this work is writing things other people act on
Comfortable learning Jira and Figma (we teach our workflow)

Nice To Haves

Korean/English bilingual a plus (Vietnamese or Chinese also welcome); interest in streaming/K-content a plus
beta-testing or bug-bounty experience
research-methods coursework
familiarity with TV streaming devices

Responsibilities

Execute guided test passes on release candidates across web, mobile, and TV platforms (Roku, Fire TV, Apple TV, Samsung/LG smart TVs)
Write bug reports in Jira to our standard: reproduction steps, expected vs. actual, severity per rubric, screen recordings — specced well enough that engineers (and AI agents) can act without follow-up questions
Run regression checklists for scheduled releases and verify fixed issues
Design QA: compare shipped screens against Figma specs and log discrepancies
Test subtitles/captions and accessibility across devices, including compliance scenarios and TV remote navigation
Support usability sessions: task design, note-taking, synthesis into short findings reports
Join weekly triage to see how issues get prioritized