QA Training Specialist

Herzog•Oakland, CA

90d•Onsite

About The Position

TransitAmerica Services, Inc. is currently seeking a QA Training Specialist in Oakland, CA to join our team. The pay range for this position is $48.07 - $57.69 per hour. This is a non-exhaustive overview of the job duties for this position.

Requirements

High school diploma or equivalent.
At least two years of experience in education, training, and/or mentoring peers, training in a passenger rail environment.
Experience with learning management systems (LMS) and creating and developing e-learning modules.
Knowledge of Federal Railroad Administration (FRA), California Public Utilities Commission (CPUC), California Occupational Health and Safety Administration (Cal/OSHA) rules and regulations.
Computer proficiency, including but not limited to Microsoft Office and web-based applications.
Subject to pre-employment background check and motor vehicle report review.
Maintain a valid driver’s license and endorsements as required per position.
Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
Successfully complete and maintain any required safety certification and testing on an annual basis.

Nice To Haves

An associate degree in education, business, or closely related field, preferred (can be substituted with 3 years passenger railroad experience).
Knowledge of General Code of Operating Rules (GCOR), standard railroad rules and operating practices is preferred.
Knowledge of American Public Transportation Association standards.
Knowledge of continuous improvement policies and procedures.

Responsibilities

Assist in developing training programs.
Assist with monitoring and tracking all training and development programs for all employees, including but not limited to new hire training, annual rules training, and training on relevant regulations.
Conduct follow-up studies and trending of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media.
Work closely with subject matter experts to evaluate and revise training tools and methods.
Ensure compliance with federal training regulations, especially 49 CFR 243.
Represent the safety department in all interactions with other departments and maintain consistent safety messaging with those departments.
Implement TASI standards, rules, and processes in response to regulatory requirements (e.g., FRA Safety Advisories) and in response to corrective actions from internal investigations.
Participate in internal audits as related to training activities.
Assure quality of service through field audits.
Maintain strong relationships with all department managers to understand training needs, develop course materials, and receive feedback.
Respond to incidents, injuries, and rules violations to lead investigations.
Travel to outlying points to assist in training.
Participate in a rotating on-call schedule, including evenings, weekends, early mornings, and late nights, as well as work in inclement weather conditions.
Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
Regular and predictable attendance and punctuality are a requirement for this position.
Other duties as assigned.