QA Specialist _ Supplier Quality

Cencora • Columbus, OH

1d

About The Position

The Supplier Quality Specialist supports the quality and compliance of materials and services provided by suppliers for American Health Packaging, a Cencora business. The role performs supplier evaluations, audit activities, quality documentation, supplier performance monitoring, and issue resolution to help ensure supplier adherence to applicable industry standards, internal procedures, and regulatory requirements.

The Specialist works cross-functionally with Quality Assurance, Procurement, Manufacturing, and Regulatory Affairs to support supplier qualification, maintain quality records, monitor supplier quality performance, and assist with corrective and preventive action activities. Strong documentation discipline, effective communication skills, attention to detail, and the ability to apply quality system requirements in pharmaceutical, packaging, or healthcare-regulated environments are needed. Some travel is required to support supplier audits and related activities.

Requirements

• Bachelor’s degree in life sciences, business administration, supply chain, a related field, or an equivalent combination of education and directly relevant experience.
• CQA (Certified Quality Auditor) certification is required at hire or must be obtained within one year of the hire date.
• At least 3 years of experience in Quality Assurance, Supplier Quality, Quality Systems, or a related quality function in pharmaceutical manufacturing, pharmaceutical packaging, healthcare, or another regulated environment.
• Demonstrated working knowledge of GMP requirements, supplier qualification, auditing, quality and pharmacovigilance agreements, deviations, complaints, CAPA, documentation practices, and quality management system processes.
• Ability to work under general guidance and prioritize assigned workload within a defined plan.
• Ability to identify straightforward issues, apply established methods or precedents, and escalate atypical items with supporting context.
• Ability to maintain accurate, auditable, and traceable documentation to support compliance and effective handoffs.
• Effective written and verbal communication skills to clarify requirements, provide status updates, and coordinate within the function.
• Strong organizational skills and attention to detail to manage records, action tracking, and review inputs consistently.
• Proficiency in Microsoft Office applications, standard productivity tools, and Quality Management Systems (QMS).
• Full command of English, written and oral.

Nice To Haves

• Certified ASQ Certified Quality Auditor (CQA), ISO 9001 Lead Auditor (QMS), or equivalent certification.
• Working knowledge of GCP, GMP, GDP, and applicable quality and regulatory requirements relevant to the role.
• At least 2 years of experience in quality assurance or quality management within a regulated and/or operational services environment, such as GxP/GDP or logistics/distribution.

Responsibilities

• Assist with training and guidance for internal teams and suppliers on quality standards, procedures, documentation expectations, and regulatory compliance requirements.
• Perform supplier assessments, qualification activities, and audit preparation to evaluate quality management systems, capabilities, and compliance with applicable standards.
• Assist with maintaining supplier quality processes, procedures, records, and program requirements in alignment with corporate policies and regulatory expectations.
• Participate in supplier audit planning, execution, follow-up, and monitoring to identify risks, track findings, and verify timely closure of supplier commitments.
• Track and analyze supplier quality indicators, including audit outcomes, deviations, complaints, CAPA status, and other performance trends.
• Support investigations of supplier-related quality events and assist with documentation, coordination, and follow-up of corrective and preventive actions.
• Partner with Quality Assurance, Procurement, Manufacturing, and Regulatory Affairs to communicate supplier quality requirements and support supplier-related quality activities.
• Maintain accurate supplier quality records, audit documentation, quality incident files, SOPs, work instructions, and management review inputs as assigned.
• Maintain awareness of applicable regulations, standards, and internal procedures to support compliant supplier quality management practices.
• Support quality improvement initiatives by identifying trends, recommending process improvements, and promoting consistent supplier quality practices.

Benefits

• Medical, dental, and vision care.
• Benefits supporting physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship programs.
• Opportunities to participate in employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level