QA Specialist 3

Jamco Interiors•Everett, WA
•$77,000 - $114,000

About The Position

The Quality Specialist 3 (Audit Focus) supports the Quality Assurance Manager in maintaining an effective Quality Management System (QMS), with an emphasis on internal audit execution and third-party audit coordination. The role supports planning, execution, and sustainment of the internal audit program and acts as a key liaison for external audits, including FAA, EASA, AS9100 registrar, and customer audits. The position is not a Lead Auditor role, but contributes to audit readiness, audit execution support, and corrective-action follow-up to promote compliance, standardization, and continuous improvement across Jamco America. The position supports the Corrective Action and Preventive Action (CAPA) process, root cause analysis, QMS maintenance, quality-data monitoring, and quality-system training. It has no supervisory responsibilities. The work takes place in a standard office environment with frequent interaction on the production floor; occasional travel and extended hours during audit events may be required.

Requirements

  • Associate’s or Bachelor’s degree in Quality, Engineering, Business, or a related field preferred, or equivalent experience.
  • 0–3 years of experience in a manufacturing or regulated environment; aerospace experience preferred.
  • Exposure to CAPA processes, root cause analysis and problem-solving, and continuous improvement initiatives.
  • Basic understanding of Quality Management Systems, including AS9100 and ISO 9001 principles.
  • Familiarity with CAPA documentation, tracking, and effectiveness verification.
  • Working knowledge of root cause analysis methods such as 5 Whys and Fishbone/Ishikawa, and structured problem-solving techniques.
  • General understanding of continuous improvement principles, including Lean, process standardization, and waste reduction.
  • Ability to read, interpret, and follow procedures, work instructions, and regulatory requirements.
  • Proficiency in Microsoft Office Suite for documentation, tracking, and reporting.
  • Strong organizational skills and attention to detail.
  • Effective written and verbal communication skills.
  • Ability to coordinate across multiple departments and manage competing priorities.
  • Professional demeanor when interacting with external auditors and customers.

Nice To Haves

  • Experience supporting internal or external audits.
  • ASQ Certified Quality Auditor (CQA) or equivalent certification, preferred or in progress.
  • Lead Auditor training in AS9100 or ISO 9001; strongly desired, though not required to act as Lead Auditor.

Responsibilities

  • Support development and maintenance of the annual internal audit schedule in alignment with QMS requirements.
  • Perform internal audits of processes, procedures, and departments under the guidance of a Lead Auditor or QA Management.
  • Prepare audit plans, checklists, and supporting documentation based on AS9100, ISO 9001, regulatory, and internal requirements.
  • Document audit results, including objective evidence, nonconformities, and observations.
  • Track audit findings and support timely closure of corrective actions.
  • Help standardize audit practices, templates, and reporting methods across the organization.
  • Coordinate third-party audits, including scheduling, logistics, audit agendas, department participation, and liaison between auditors and internal teams.
  • Support audit execution by ensuring documentation and records are available, guiding personnel on audit expectations and etiquette, and tracking audit progress and issues.
  • Assist with pre-audit readiness reviews and post-audit response packages.
  • Support CAPA documentation, tracking, and closure for quality issues from internal, external, customer, or audit-related sources.
  • Assist with root cause analysis and problem-solving using methods such as 5 Why and Fishbone/Ishikawa.
  • Monitor corrective actions for timely completion and verify effectiveness; escalate overdue or ineffective actions to Quality Management as needed.
  • Support maintenance and continual improvement of the QMS in alignment with AS9100, ISO 9001, and internal requirements.
  • Identify trends, systemic issues, and improvement opportunities using quality data and performance metrics.
  • Participate in continuous improvement initiatives focused on process standardization, waste reduction, and quality performance.
  • Support training and awareness of quality-system requirements across departments.

Benefits

  • Medical coverage
  • Dental and vision reimbursement
  • 401(k) retirement savings plan
  • Benefit conversion at termination
  • Bereavement leave
  • Educational assistance
  • Family and medical leave
  • Paid parental leave (40 hours)
  • Flexible benefit plan (flex spending)
  • Holidays
  • Jury duty/witness service leave
  • Life insurance
  • Long-term disability
  • Short-term disability
  • Pregnancy leave
  • Paid time off (PTO)
  • Personal leave
  • $2,500 sign-on bonus
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