QA Analyst

NinthBrain • City of Frankenmuth, MI

1d • Remote

About The Position

Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst, you will ensure software excellence by identifying, documenting, and tracking bugs while ensuring our platform meets the highest quality standards. You will collaborate closely with our development team to understand features, troubleshoot issues, and improve product performance. You will conduct thorough testing by executing manual and automated test cases across various environments to validate functionality, usability, and security. You will also drive continuous improvement by providing valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences, while maintaining Ninth Brain’s standard of delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 4+ year of experience in software testing or quality assurance
• 2+ years of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of DevOps practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure

Nice To Haves

• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test automation tool (e.g. Playwright)

Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Identify, document, track software defects, and work with the development team to troubleshoot and resolve issues promptly.
• Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
• Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
• Ensure that the final product aligns with client expectations and enhances overall user experience.

Benefits

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) retirement plan with company matching
• Parental Leave
• Disability Insurance
• Group and Voluntary Life Insurance
• A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
• Monthly stipend to offset phone and internet services for working remotely

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level