QA Services Technical Writer II

Perrigo•Allegan Township, MI

2d•Hybrid

About The Position

At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging. Join us on our One Perrigo journey as we evolve to win in self-care. This role involves acting as an author for Procedural documents in SharePoint and OpenText, completing revisions from Periodic Review that are minor or removals, and completing projects related to updating documents to meet best documentation practices. This is a first shift Hybrid role working three days in the office, and two remotely.

Requirements

Critical Thinking
Ability to read procedures and follow the formats and processes required
Excellent communication skills are necessary, including well developed verbal and written communication skills and good interpersonal skills
Attention to detail and the ability to follow through on projects involving multiple departments
Excellent organization skills and the ability to prioritize and process multiple tasks
Computer literacy required
Good understanding of quality Document Management systems
Ability to support both Allegan and Holland systems, and/or others as required
Experience in technical writing or OpenText (of some kind, not necessarily Perrigo) required

Nice To Haves

Bachelor’s degree preferred
2-4 years Perrigo Quality Assurance or Quality Control experience preferred

Responsibilities

Act as author for Procedural documents in SharePoint and OpenText
Complete revisions resulting from Periodic Review that are minor or removals
Complete projects related to updating documents to meet best documentation practices
Update Forms for OpenText to use OT margins
Complete minors and removals related to Periodic Review for all areas without an embedded Tech Writer
Help with Enrichment of procedures when moving to OT for final change controls
Partner with cross-functional areas to create/update procedures outside of the quality scope