QA/RA Specialist

Joerns Healthcare•Charlotte, NC

20h

About The Position

The QA/RA Coordinator ensures products and processes meet quality standards (QA) and regulatory requirements (RA) by managing compliance documentation, conducting audits, and overseeing quality management systems. Joerns Healthcare is a leading manufacturer of healthcare bed systems, patient lifting and repositioning solutions, therapeutic support surfaces, and complementary services. We enable the care and comfort of chronically ill patients in both institutional and home care settings. We continually strive to provide exceptional product and service solutions that deliver positive clinical, operational, and financial outcomes for our customers. We are currently seeking skilled, motivated, and dedicated professionals to join our team. We offer hands-on training, a comprehensive benefits package, and a rewarding work environment. We are currently seeking skilled, self-motivated, and dedicated professionals to join our team. We offer hands-on training, benefits, and an outstanding work environment.

Requirements

Bachelor’s degree (B.S.) or working equivalent.
5+ years of audit experience, document control (Arena), QMS and/or Regulatory experience
Proficient in Microsoft Office Suite Programs (Word, Excel at a minimum)
Ability to maintain effective working relationships and present and support an atmosphere of teamwork

Responsibilities

Work closely with production, development, and quality assurance teams to ensure quality protocols are properly implemented and sustained.
Develops and maintains quality assurance documentation, including SOPs, protocols, checklists, and reporting templates.
Facilitating audits (Rental ETC’s): ensure the company is audit-ready and compliant with local or international quality certifications, specifically JACHO and Medicare/Medicaid Standards.
Ensures that products comply with all relevant regulations and standards set by global governmental regulatory bodies and industry organizations.
Manages the preparation, submission, and maintenance of regulatory documentation, ensuring that every aspect of a product—from its formulation to its packaging—adheres to stringent regulatory guidelines.
Work closely with cross-functional teams, including research and development, quality assurance, marketing, and legal departments, to gather necessary information and ensure compliance throughout the product development process.
Stay abreast of evolving regulations and often serve as the primary point of contact between the company and regulatory agencies during product approvals, audits, and inspections.
Identify potential risks or weaknesses and coordinate corrective and preventive actions to address them.
Provides training or guidance to internal teams