QA/QC Technician

TEKsystems•Fort Wayne, IN
•$25 - $28•Onsite

About The Position

This is a pure QA/QC auditing role inside data centers. There is no installation work for this role but ideally the candidate will be willing to do install work, if quality work slows down to help support the team. This QA/QC technician will audits telecom installations to ensure everything is installed correctly, tested, dressed properly, and functioning as designed. Auditing and quality verification of: Telecom equipment, Cabling (copper & fiber), Rack layouts and cable dressing. Focused on: Audits, Inspections, Testing, Documentation. Strong understanding of: Pre-terminated cables, Rack dressing and layout standards, Fiber and copper cabling concepts. Must understand how to look for issues. Must know what “right” looks like. Outside-of-data-center experience is acceptable if fundamentals are strong: Examples: CAT5/6 installs, fiber termination, telecom work. Must think like an auditor, not an installer. Strong attention to detail. Think critically. Identify risks and non-conformities. Communicate findings clearly and professionally. Comfortable documenting issues and distributing reports.

Requirements

  • Familiarity in quality assurance/control.
  • Have an understanding of all aspects of Microsoft Office Suite
  • Data Center/Structured Cabling Knowledge
  • QA/QC Auditing & Inspection Mindset
  • Attention to Detail & Standards Compliance Knowledge (BICSI, OEM specs, Data Center Standards, TIA)
  • Clear Documentation & Reporting Skills
  • Professional Communication on Job Sites
  • Independent, Self‑Managed Work Style
  • Minimum of 4+ years in structured cabling
  • Have an understanding of both industry and manufacturer’s standards and proper installation of cable infrastructure
  • Must demonstrate good customer skills.
  • Must have a positive attitude.
  • Must have a willingness to learn and grow.
  • Must be detail oriented, self-starting and an overall team player.
  • Possess a strong work ethic and the ability to travel when needed.

Nice To Haves

  • Learning Management System experience preferred
  • Knowledge of adult learning concepts
  • Agile in willingness and ability to take on different projects or learn new areas
  • Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills

Responsibilities

  • Perform QA/QC Inspections/Observations on a daily basis of assigned sites.
  • Document findings include non-conformities, potential risks, and areas for improvement as outlined in the QA/QC checklist.
  • Maintain accurate and organized records of all Inspection activities, findings, and follow-ups.
  • Assist, when applicable, on training employees in quality standards and best practices to maintain consistent compliance.
  • Detect any deviations from quality standards and report them QA/QC Manager, site supervisors or other relevant personnel.
  • Work with your Manager to provide recommendations to enhance quality standards, minimize risks, and improve efficiency.
  • Stay up to date with industry changes and adjust quality practices accordingly.
  • Stay up to date with industry, manufacturing and internal standards, local, state and national codes, and best practices to ensure ongoing compliance.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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