QA/QC Specialist - IGM Clinical Admin

Nationwide Children's Hospital•Columbus, OH

2d•Onsite

About The Position

Coordinates quality control, operational improvement, compliance and inspection readiness, and education within the Institute for Genomic Medicine. Assists with troubleshooting and provides technical guidance.

Requirements

Bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution, or Bachelor's degree equivalent education as defined in the Code of Federal Regulations: 42CFR493.1405(b)(5)(i)(B).
Two years of laboratory experience, required.
Organizational skills, attention to detail, and computer experience.
Excellent communication skills.
Ability to effectively decipher and present information through oral and written communication.
Ability to foster interpersonal relationships with internal and external customers.
Flexibility with interruptions and changing circumstances.

Nice To Haves

American Society for Clinical Pathology (ASCP) certified as an MT(ASCP), MB(ASCP), or CG(ASCP), preferred.
Experience in cytogenetics, molecular genetics, or molecular biology, preferred.

Responsibilities

Promotes compliance with the regulatory requirements of the laboratory, raising awareness of CAP/CLIA, Joint Commission, and NYS Testing requirements.
Serves as General Supervisor as defined by CAP/CLIA guidelines and Lab Supervisor as defined by New York State testing guidelines as applicable.
Assists with inspections and inspection readiness throughout the year.
Leads group training for education of lab staff in performing quality control and quality assurance responsibilities.
Coordinates the IGM Quality Monitoring program.
Prepares reports, investigates incidents and deficiency reports, and solves problems regarding deviations from established procedures and processes.
Tracks and reviews laboratory documentation regarding training and competency, education, and use and maintenance of equipment.
Facilitates the creation, updates, activation, and distribution of Standard Operating Procedures.
Collaborates with supervisor and manager to coordinate process improvements and implement new workflows.
Facilitates and leads workgroups and projects.
Performs in-depth troubleshooting and problem-solving, predicting and avoiding problems using information from quality control checks and recommending improvements.
Resolves technical, computer, and customer service problems.
Performs secondary technical review and verification of cases prior to sign-out to ensure accurate and timely billing and reporting.