QA/QC Program Manager (Mission Critical Construction & Controls)

JSET Automated Technologies•Columbus, OH

2d•Onsite

About The Position

JSET Automated Technologies is seeking an experienced QA/QC Program Manager to lead, develop, and continuously improve our company-wide Quality Assurance and Quality Control program. This leadership role is responsible for ensuring that systems are installed correctly, configured properly, tested thoroughly, documented accurately, and delivered defect-free. The QA/QC Program Manager serves as JSET's quality authority, providing oversight across project planning, procurement, installation, commissioning, turnover, and closeout activities. The ideal candidate combines technical expertise, operational discipline, and strong leadership skills to drive consistency, accountability, and quality execution across multiple projects and teams. JSET Automated Technologies specializes in Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects throughout North America. Our customers rely on us to deliver highly complex systems that meet demanding performance, reliability, and commissioning requirements. As we continue to grow, we are investing in world-class quality systems, processes, and governance to ensure every project is executed to the highest standards.

Requirements

Bachelor's degree in Engineering, Construction Management, Quality Management, Industrial Technology, Electrical Engineering, Automation, or a related field, or equivalent industry experience
7+ years of experience in quality management, QA/QC leadership, commissioning, project delivery, controls, automation, or mission-critical construction environments
Strong understanding of Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, networking, or low-voltage systems
Experience implementing quality programs, inspection systems, audit processes, or commissioning standards
Working knowledge of commissioning processes, point-to-point testing, functional performance testing, and integrated systems testing
Experience conducting audits, inspections, readiness reviews, and corrective action management
Strong leadership, communication, and organizational skills
Ability to influence teams and enforce standards across multiple projects and departments
Applicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.

Nice To Haves

Experience supporting data center, mission-critical, industrial, manufacturing, or large commercial construction projects
Experience leading company-wide QA/QC programs
Knowledge of BACnet, Modbus, IP networking, building automation systems, controls architecture, and system integration
Experience managing Non-Conformance Reports (NCRs), quality audits, and defect prevention programs
Certified Quality Engineer (CQE), Certified Quality Manager (CQM), PMP, Six Sigma, or similar professional certifications
Experience developing quality dashboards, KPIs, and performance reporting tools
Familiarity with Procore, Power BI, Microsoft Power Platform, or related project management and reporting tools

Responsibilities

Own and maintain JSET's Quality Assurance and Quality Control program
Develop, improve, and standardize quality processes across all projects
Establish inspection standards, quality procedures, audit processes, and compliance requirements
Drive continuous improvement initiatives focused on quality performance and project execution
Ensure consistent application of quality standards throughout the project lifecycle
Lead project quality reviews and readiness assessments
Conduct quality audits and field inspections
Monitor project compliance with quality requirements, contract specifications, approved submittments, and manufacturer standards
Identify quality risks early and implement corrective actions
Provide leadership visibility into quality performance and emerging project risks
Verify installation quality for controls, low-voltage systems, networking infrastructure, control panels, and related equipment
Ensure inspections are completed accurately and documented properly
Validate installation workmanship, device configuration, cable management, labeling, testing, and documentation compliance
Support project teams in achieving successful quality outcomes throughout execution
Establish and enforce commissioning readiness requirements
Verify systems are prepared for startup, testing, and turnover activities
Review point-to-point testing, functional performance testing, integrated systems testing, and commissioning documentation
Validate system performance before turnover to customers
Serve as the gatekeeper for project quality readiness milestones
Lead the Non-Conformance Report (NCR) process
Manage defect identification, root cause analysis, corrective actions, and verification activities
Track quality trends and recurring issues
Drive initiatives that reduce rework and improve project performance
Ensure corrective actions are implemented and sustained
Oversee quality documentation requirements from project startup through closeout
Verify turnover packages are complete, accurate, and compliant
Review as-built documentation, testing records, commissioning reports, configuration settings, and quality deliverables
Ensure documentation accurately reflects field installation conditions
Train Project Managers, Superintendents, Field Technicians, and Project Teams on quality requirements and expectations
Develop quality training programs, standards, and reference materials
Promote company-wide adoption of consistent quality practices
Build a culture of accountability, ownership, and continuous improvement
Partner with Engineering, Procurement, Construction, Controls, Commissioning, and Operations teams
Coordinate quality requirements throughout the project lifecycle
Support alignment between project execution, quality expectations, commissioning requirements, and customer deliverables
Serve as a key contributor to company-wide continuous improvement initiatives