QA/QC Manager

Blue Ridge Executive Search•New York City, NY

About The Position

The QA/QC Manager will be responsible for refining and maintaining the company's written QA/QC Plan. This role involves training new and existing employees on the QA/QC plan, ensuring project-specific plans are in place, and auditing the program for compliance and effectiveness. The manager will also facilitate handoff meetings from operations to warranty and conduct post-job reviews to document performance and share lessons learned. Similar services will be provided to the Self Perform Services group.

Requirements

Thorough knowledge and understanding of the general construction practices and techniques, construction document reading, and construction means, methods and materials.
Knowledge and experience with residential construction, particularly the punch-list, turnover and customer service process.
Familiarity with Microsoft Office and database management tracking tools such as Latista.
Strong management, leadership and interpersonal skills combined with strong written and verbal communication skills.
Capable of working independently.
Must have construction experience.

Nice To Haves

Project specific QA/QC plan should include / require: Preconstruction meetings with each subcontractor, Subcontractor QA/QC plans, Mock ups of key components, First day inspections of each trade’s work, Pre-planned phase inspections, Waterproofing and roofing inspection/testing, Deficiency tracking and notification, Punch-list process, Owner turnover procedures, Warranty hand-off.

Responsibilities

Refine and maintain the company written QA/QC Plan.
Conduct new hire training on the key aspects of the QA/QC plan, as well as periodic recurrent training for existing employees.
Meet with every project team to ensure they have a project specific QA/QC plan in place at the beginning of the project.
Provide assistance as needed.
Periodically audit the program for each project to ensure compliance and effectiveness.
Provide a written summary of the results of the audit to the General Superintendent.
Facilitate a handoff meeting from operations to warranty, ensuring the punchlist is complete and accepted prior to initiating the warranty reporting and tracking system.
Periodically solicit feedback from the Warranty Department for the purposes of evaluating the effectiveness of the QAQC program.
At the end of the warranty period, facilitate a post job review with operations and warranty.
Document performance of both, and share any lessons learned.
Provide similar services to the companies Self Perform Services group.