QA/ QC Manager

Blue Ridge Executive Search•New York City, NY

About The Position

This role is responsible for refining and maintaining the company's written QA/QC Plan. The manager will conduct new hire training on the QA/QC plan and provide periodic recurrent training for existing employees. They will also meet with project teams to ensure project-specific QA/QC plans are in place and provide assistance as needed. The position involves periodically auditing the program for compliance and effectiveness, facilitating handoff meetings from operations to warranty, and soliciting feedback from the Warranty Department to evaluate program effectiveness. Additionally, the role includes facilitating post-job reviews at the end of the warranty period and providing similar services to the Self Perform Services group.

Requirements

Thorough knowledge and understanding of the general construction practices and techniques, construction document reading, and construction means, methods and materials.
Knowledge and experience with residential construction, particularly the punch-list, turnover and customer service process.
Familiarity with Microsoft Office and database management tracking tools such as Latista.
Strong management, leadership and interpersonal skills combined with strong written and verbal communication skills.
Capable of working independently.

Nice To Haves

Preconstruction meetings with each subcontractor
Subcontractor QA/QC plans
Mock ups of key components
First day inspections of each trade’s work
Pre-planned phase inspections
Waterproofing and roofing inspection/testing
Deficiency tracking and notification
Punch-list process
Owner turnover procedures
Warranty hand-off

Responsibilities

Refine and maintain the company written QA/QC Plan.
Conduct new hire training on the key aspects of the QA/QC plan, as well as periodic recurrent training for existing employees.
Meet with every project team to ensure they have a project specific QA/QC plan in place at the beginning of the project.
Provide assistance as needed.
Periodically audit the program for each project to ensure compliance and effectiveness.
Provide a written summary of the results of the audit to the General Superintendent.
Facilitate a handoff meeting from operations to warranty, ensuring the punchlist is complete and accepted prior to initiating the warranty reporting and tracking system.
Periodically solicit feedback from the Warranty Department for the purposed of evaluating the effectiveness of the QAQC program.
At the end of the warranty period, facilitate a post job review with operations and warranty.
Document performance of both, and share any lessons learned.
Provide similar services to the companies Self Perform Services group.