About The Position

The QA/QC Manager (Owner's Representative) will lead quality assurance programs across one or more construction projects, train and manage project-specific quality personnel, and provide quality training to internal teams, trade partners, and vendors. This role involves monitoring and recommending continuous improvement opportunities, communicating project updates, and leading or participating in project quality meetings. The manager will also monitor inspection and testing requirements and results, conduct jobsite walks, review Quality Observation Reports, and communicate and track Key Performance Indicators (KPIs). Additionally, the role includes leading root cause analyses for nonconformance issues, collaborating with MEP teams during commissioning, participating in vendor/supplier factory tests, and serving as a liaison with key stakeholders. A significant part of the role involves managing the Punch List Process and physically confirming that all punch list items are corrected. The manager will also perform site walkthroughs and promote a culture of integrity and open communication.

Requirements

  • 5-10+ years of construction experience
  • 5+ years of quality-related management experience, including plan development, training, implementation, and continuous improvement
  • Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel
  • Ability to travel up to 50% of the time
  • Strong written and oral communication skills to exchange information
  • Knowledgeable of departmental processes & policies, and applicable local, state, and federal laws and regulations.
  • Effectively communicate both in writing and verbally.
  • Exercise considerable judgment and initiative, manage time effectively, and interact positively with staff and contractors in order to enhance effectiveness and to promote quality service.

Nice To Haves

  • Experience with Procore and PowerBI
  • Certifications from the American Society for Quality (ASQ) such as CMQ/OE, CQIA, CQPA, CQE, and/or CQA
  • Experience delivering mission-critical data center facilities
  • Familiarity with MEP trades
  • Engineering Degree or Related Experience

Responsibilities

  • Lead quality assurance programs across one or more construction projects
  • Train and manage project-specific quality personnel
  • Provide quality training to internal teams, trade partners, and vendors
  • Monitor and recommend continuous improvement opportunities
  • Communicate project updates to the Development Quality Team bi-weekly
  • Lead or participate in project quality meetings
  • Monitor inspection and testing requirements and results
  • Conduct weekly jobsite walks with the General Contractor
  • Review Quality Observation Reports and ensure corrective actions are taken
  • Communicate and track Key Performance Indicators (KPIs)
  • Lead or participate in root cause analyses for nonconformance issues
  • Collaborate with MEP teams during commissioning to identify improvement opportunities
  • Participate in vendor/supplier factory tests, inspections, and audits
  • Serve as liaison with key stakeholders and represent quality interests in OAC meetings
  • Manage the Punch List Process with onsite team and perform weekly (or bi-weekly) status meetings with subs to resolve open items.
  • Physically confirm that all punch list items are corrected on the field.
  • Perform site walkthroughs at least 2 times a day and add any QC observations in the Cx Alloy issues tool.
  • Promote a culture of integrity and open communication
  • Actively contributes to internal quality improvement initiatives

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with 4% KALCON match when an employee contributes at least 5%
  • 15 days of paid time off
  • 8 paid National Holidays
  • Reimbursement for professional licenses and certifications
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