QA/QC Inspector

ICF • Newark, NJ

5d • Remote

About The Position

ICF is seeking a Quality Assurance / Quality Control (QA/QC) Inspection Specialist to support residential energy efficiency teams in Newark, New Jersey. The role coordinates quality assurance activities at residential properties, including post-field inspections, work-in-progress reviews, and safety observations. The specialist also assists with developing and implementing QA/QC plans and procedures, investigates non-conforming program contractors, coordinates corrective actions, and maintains QA records using Sightline.

The position includes performing installation inspections and energy-savings calculations, assessing HVAC systems and their operation and maintenance, and interacting with homeowners, contractors, builders, raters, representatives, and other stakeholders. The specialist coordinates inspection reports and communication with utility QA/QC teams and contractors. Local field travel throughout New Jersey is required for up to 80% of the time, and mileage is reimbursed. Candidates must be located in or willing to relocate to New Jersey and must have a reliable vehicle.

Requirements

• Bachelor’s degree in Business, Energy, Environmental, Building Sciences, or a related discipline; one year of related experience may substitute for one year of education.
• At least 5 years of professional experience in utility, energy efficiency, HVAC, weatherization, or a related area.
• Valid driver’s license and successful completion of a Motor Vehicle Records check, background check, and drug screening.
• Reliable vehicle for local travel.
• Excellent verbal, interpersonal, and written communication skills.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to work as part of a team and independently in a fast-paced environment.
• Sound business ethics, including protection of proprietary and confidential information.
• Ability to work with internal staff at all levels and with outside clients and vendors.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Publisher.
• Must be located in or willing to relocate to New Jersey.

Nice To Haves

• Experience performing energy audits and quality assurance inspections in residential customer homes.
• BPI Analyst or HERS Rater certification.
• Knowledge of energy-efficient technologies and practices related to weatherization, HVAC systems, smart thermostats, and other residential building energy technologies.
• Knowledge of and familiarity with blower-door testing and combustion safety testing.
• Experience with HVAC system assessment, operations, and maintenance.
• Prior experience delivering and developing technical trainings for subcontractors.
• In-person customer service experience.

Responsibilities

• Coordinate QA activities, including post-field inspections, work-in-progress reviews, and safety observations at residential properties.
• Assist with developing and implementing QA/QC plans and procedures.
• Conduct QA investigations of non-conforming program contractors and coordinate corrective actions.
• Maintain QA records using Sightline.
• Perform installation inspections and energy-savings calculations.
• Assess HVAC systems, including their operation and maintenance.
• Interact with homeowners, contractors, builders, raters, representatives, and other stakeholders.
• Complete inspection reports, coordinate with utility QA/QC teams, and facilitate communication with contractors.
• Travel locally throughout New Jersey to perform field inspections, up to 80% of the time.

Benefits

• Flexible workplace arrangements and work-life balance.
• Donation matching and volunteer opportunities.
• Tuition reimbursement and access to professional development resources.
• 401(k) matching.
• Employee Stock Purchase Plan.
• Mileage reimbursement for required local travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level