QA/QC Inspection Specialist
About The Position
ICF is seeking a Quality Assurance / Quality Control (QA/QC) Inspection Specialist to support residential energy efficiency teams. Based in Newark, New Jersey, the specialist will coordinate quality assurance activities at residential properties, including post-field inspections, work-in-progress reviews, and safety observations. The role also supports the development and implementation of QA/QC plans and procedures, investigates non-conforming program contractors, coordinates corrective actions, and maintains QA records using Sightline. The position involves conducting installation inspections and energy savings calculations, assessing HVAC systems and their operations and maintenance, and coordinating with utility QA/QC teams and contractors. The specialist interacts with homeowners and a range of industry stakeholders. Local travel throughout New Jersey is required for field inspections, for up to 80% of the time; mileage is reimbursed. Candidates must be located in or willing to relocate to New Jersey.
Requirements
- Bachelor’s degree in Business, Energy, Environmental, Building Sciences, or a related discipline; one year of related experience may substitute for one year of education.
- At least 2 years of professional experience in utility, energy efficiency, HVAC, weatherization, or a related area.
- Valid driver’s license and successful completion of a Motor Vehicle Records check, background check, and drug screening.
- Reliable vehicle for local travel throughout New Jersey.
- Excellent verbal, interpersonal, and written communication skills.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Sound business ethics, including protection of proprietary and confidential information.
- Ability to work with internal staff at all levels, as well as outside clients and vendors.
- Proficiency in MS Office applications, including Word, Excel, PowerPoint, Outlook, and Publisher.
Nice To Haves
- Experience performing energy audits and quality assurance inspections in residential customer homes.
- BPI Analyst or HERS Rater certification.
- Knowledge of energy-efficient technologies and practices related to weatherization, HVAC systems, smart thermostats, and other residential building energy technologies.
- Knowledge of and familiarity with Blower Door testing and Combustion Safety Testing.
- Experience with HVAC system assessment, operations, and maintenance.
- Prior experience delivering and developing technical trainings for subcontractors.
- In-person customer service experience.
Responsibilities
- Coordinate quality assurance activities, including post-field inspections, work-in-progress reviews, and safety observations at residential properties.
- Assist with developing and implementing QA/QC plans and procedures.
- Conduct QA investigations of non-conforming program contractors and coordinate corrective actions.
- Maintain QA records using Sightline.
- Perform installation inspections and energy savings calculations.
- Assess HVAC systems, including their operations and maintenance.
- Interact with homeowners, contractors, builders, raters, representatives, and other stakeholders.
- Complete inspection reports, coordinate with utility QA/QC teams, and facilitate communication with contractors.
- Travel locally throughout New Jersey to perform field inspections, up to 80% of the time.
Benefits
- Flexible workplace arrangements and work-life balance.
- Donation matching and volunteer opportunities.
- Tuition reimbursement and access to professional development resources.
- 401(k) matching.
- Employee Stock Purchase Plan.
- Mileage reimbursement for required local travel.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
