QA/QC Inspection Specialist, Energy Efficiency (Field)

ICF•Columbia, MD

9d•Hybrid

About The Position

ICF is seeking a Quality Assurance Specialist, based in Maryland to assist in the delivery of residential energy efficiency programs. We are seeking a Quality Assurance Specialist to conduct comprehensive energy efficiency quality assessments in accordance with utility program standards in Maryland. We place a premium on the ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.

Requirements

Bachelor's Degree in (business, energy, communication or related studies preferred) (candidates can substitute one year of experience for each year of education)
1+ Years of professional work experience; preferably in energy efficiency with an understanding of residential construction
Must have a clear and clean driving record and pass drug and background check
Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements
Must have a reliable vehicle for local travel.

Nice To Haves

Experience working with MHIC licensed companies
Great interpersonal skills
Ability to promote energy efficiency practices in the residential sector preferred
Experience performing residential inspections
Experience with energy efficiency technologies and practices is highly desirable
Experience working on successful energy efficiency programs
Proficient with suite of Microsoft Office tools such as Excel, PowerPoint, Outlook, etc
Customer service and/or sales conversion experience.

Responsibilities

Conduct QA/QC assessments in residential homes in accordance with program guidelines
Complete detailed and accurate field inspections verifying quantities and technologies aligning with utility rebate applications
Interact with contractors and homeowners answering questions regarding energy efficiency and additional energy savings opportunities
Contribute to the evolution of program strategies and the design of program features and services
Contribute to the deployment of program marketing and outreach campaigns
Coordinate with or schedule QA/QC activities such as field inspections
Prepare summary reports identifying additional opportunities found during QC visits