QA Project Manager
About The Position
This role is responsible for maintaining QA processes, standards, playbooks, and operational documentation. The QA Project Manager will develop, review, and enhance QA governance and organizational procedures, and create and maintain executive dashboards, scorecards, and KPI reporting. This includes managing defect metrics reporting, such as defect leakage, defect density, production defects, and quality trends. The role involves pulling, analyzing, and validating data from various tools like Clarity, Jira, Rally, Power BI, and SharePoint, and preparing executive-ready presentations and leadership summaries. Establishing and managing reporting schedules and governance, identifying manual processes for automation, and partnering with QA leads, project managers, and business stakeholders to collect and analyze project health data are key functions. Additionally, the role supports resource planning, portfolio reporting, demand tracking, capacity management, and tracking action items, decisions, risks, and deliverables across the QA organization. Driving continuous improvement initiatives focused on quality, reporting, automation, and operational efficiency is also a core responsibility.
Requirements
- Experience in Quality Assurance, PMO, Project Management, Business Analysis, or QA Operations
- Strong understanding of QA methodologies, defect management, and software delivery lifecycles
- Experience creating executive-level dashboards and reporting
- Excel and Power BI skills
- Experience with Clarity, Jira, Rally, Azure DevOps, or similar reporting tools
- Strong data analysis and problem-solving capabilities
- Experience creating process documentation and operational procedures
- Strong communication and presentation skills
- Proven ability to manage multiple priorities and work independently
Nice To Haves
- Experience supporting large enterprise QA organizations
- Knowledge of test automation tools and QA metrics
- Experience with Power Automate, Power Platform, or workflow automation tools
- SAP, Workday, Finance, Retail, or Enterprise Systems experience
- Familiarity with AI-enabled productivity and reporting solutions
Responsibilities
- Maintain QA processes, standards, playbooks, and operational documentation
- Develop, review, and enhance QA governance and organizational procedures
- Create and maintain executive dashboards, scorecards, and KPI reporting
- Manage defect metrics reporting, including defect leakage, defect density, production defects, and quality trends
- Pull, analyze, and validate data from Clarity, Jira, Rally, Power BI, SharePoint, and QA tools
- Prepare executive-ready presentations, status reports, and leadership summaries
- Establish and manage recurring reporting schedules and reporting governance
- Identify manual processes and implement automation solutions to improve efficiency
- Partner with QA leads, project managers, and business stakeholders to collect and analyze project health data
- Support resource planning, portfolio reporting, demand tracking, and capacity management
- Track action items, decisions, risks, and deliverables across the QA organization
- Drive continuous improvement initiatives focused on quality, reporting, automation, and operational efficiency
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
